Emerging Topics in Digital Government
Permanent URI for this collectionhttps://hdl.handle.net/10125/107469
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Item type: Item , Socially Sustainable Digital Transformation in the Public Sector: a Systematic Literature Review(2024-01-03) Crivellari, Ilaria; Grøder, Charlotte Husom; Parmiggiani, Elena; Moltubakk, Stine Thordarson; Bertheussen, Lene ElisabethDigital Transformation (DT) has been increasingly promoted in the public sector as a possible approach to enable digital government. However, the impact of DT on citizens and public sector employees remains understudied. We propose to address this as a problem of social sustainability. This theme is at the core of the Information Systems (IS) sociotechnical research agenda. In this paper, we present the preliminary results of a systematic literature review to understand better how IS scholars can address social sustainability in the context of DT in the public sector. We identify seven emerging research themes divided into four major areas focusing on citizens, social workers, intelligent technologies, and public encounters. Finally, we present four implications highlighting guidelines for practitioners to implement a socially sustainable DT in the public sector, possible research avenues in the IS field, and a preliminary definition of socially sustainable DT in the public sector.Item type: Item , Analyzing Threats to Financial Market Integrity - A Taxonomy of Financial Fake News Schemes(2024-01-03) Rath, Oliver; Haase, Frederic; Melsbach, Johannes; Liu, Jiarun; Lauten, Julia; Schoder, DetlefProtecting financial market integrity is a key concern for regulators as disinformation-driven fraud based on financial fake news (FFN) is taking on a significant role in financial market manipulation. While existing research focuses on describing or categorizing financial fraud schemes more broadly, we aim to provide a taxonomy focusing specifically on FFN schemes. Drawing on U.S. Securities and Exchange Commission (SEC) litigation releases and underpinning theoretical tenets, we utilize an iterative taxonomy approach to systematically classify fraudulent FFN schemes. Our contribution is to provide a robust, comprehensive framework that enhances the body of knowledge about the diverse landscape of financial disinformation. The taxonomy provides practical benefits to market participants and market surveillance authorities by its ability to guide the development of fraud detection systems.Item type: Item , Closing the gap: Leveraging data for seamless integration between pre-award and post-award in public procurement(2024-01-03) Siapera, Maria; Schmitz, Andreas; Wimmer, Maria A.; Prentza, AndrianaPublic Procurement Procedures are crucial to economies globally, especially in the European Union. These procedures include different phases, actors, processes, business documents, and information assets that must be arranged across several architectural layers of a pan-European public procurement ecosystem. Orchestrating the aforementioned aspects in complex real-world situations often hinders pan-European public interoperability and efficiency Standardization and stakeholder participation vary in the pre and post award phases. This paper aims to create a holistic and interoperable architecture towards Pan-European Procurement following the principles of the European Interoperability Framework (EIF). Emphasis is placed on establishing a clear “data- handshake” in the transition from pre-award to post-award. To accomplish this, a systematic literature review and analysis of eProcurement’s common challenges are synthesized. Based on these challenges, fitting solution components are identified and mapped from both rigorous literature and relevant standardization projects. The different solution components are then combined towards a reference architecture that addresses the identified challenges. Finally, the research puts forward a core public procurement dataset to further support interoperability and data governance throughout the entirety of eProcurement procedures.Item type: Item , Assessing the Organizational Interoperability of the National Single Digital Gateway (GOV.GR)(2024-01-03) Margariti, Vasiliki; Stamati, Teta; Anagnostopoulos, Dimosthenis; Nikolaidou, MaraAchieving interoperability in public administration is a crucial factor for delivering efficient, cost-effective, transparent public services. There are still many challenges and limitations, due to technical, semantic, legal, and organizational factors. This paper highlights the importance of organizational interoperability in e-Government as well as the need for its successful assessment, to define the gaps and to suggest improvements. A short review of existing assessment tools, frameworks and models is provided. The paper presents the evaluation of a new, holistic model for organizational interoperability assessment with the aid of a large-scale digital implementation. The new model is extended with new attributes and assessed with data gathered from the National Single Digital Gateway (GOV.gr) case study.Item type: Item , The Use of Open Data: Challenges and Good Practices from a User’s Perspective(2024-01-03) Sari, Dwi; Gasco-Hernandez, MilaBy adopting a user’s perspective, this paper aims at shedding light on the challenges that hinder use of OGD as well as on the practices and strategies put in place to overcome them. We use a systematic literature review and analyze 35 papers on OGD use, which show three main challenges (awareness and discoverability, behavioral intention, and technical and data-related skills) and four main strategies to overcome these challenges (training and workshops, collaboration and mutual support, engagement activities, and social influence). We conclude that further research is needed that 1) addresses both demand and supply challenges and the relationships between these two types of challenges, 2) takes into account the relationships between the three types of user-related challenges, and 3) analyzes the impact of different strategies in overcoming challenges that prevent the use of OGD.Item type: Item , Designing Digital Identity Infrastructure: A Taxonomy of Strategic Governance Choices(2024-01-03) Amard, Alexandre; Hartwich, Eduard; Hoess, Alexandra; Rieger, Alexander; Roth, Tamara; Fridgen, GilbertGovernments around the world increasingly deploy digital identity infrastructure. These initiatives are considered a fundamental building block for their citizens to reap the benefits of digitalization and participate in the digital society and economy. But this outcome is not guaranteed: it considerably hinges upon a range of strategic governance decision domains that institutional actors must act on when designing digital identity infrastructures. To get a better understanding of how governments can approach this critical design aspect, we propose a taxonomy of strategic governance choices for digital identity infrastructures. This taxonomy is the outcome of an analysis of 13 government-led digital identity infrastructures and 12 expert interviews. This paper contributes to the digital government literature by setting a foundation for further research and theory-building on digital identity infrastructure. Practitioners can use the taxonomy to develop governance strategies for their own digital identity infrastructure.Item type: Item , Introduction to the Minitrack on Emerging Topics in Digital Government(2024-01-03) Gil-Garcia, J.; Prentza, Andriana; Wimmer, Maria A.