Knowledge Flow, Transfer, Sharing, and Exchange
Permanent URI for this collectionhttps://hdl.handle.net/10125/107537
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Item type: Item , Does High Knowledge Contribution Mean Low Knowledge Withholding? Distinguishing Their Underlying Mechanisms by Integrating the Motivation and Neutralization Perspectives(2024-01-03) Zhang, Yiwen; Sun, Yongqiang; Wang, Nan; Shen, Xiao-LiangPrior studies have failed to compare the different mechanisms of knowledge contribution and withholding in a same, simultaneous model. Based on the prevailing pro-sharing norms in online communities, this study incorporates intrinsic motivation and extrinsic motivation from a norm-advocated contributing perspective and neutralization techniques from a norm-deviant withholding perspective to investigate their distinct impacts on knowledge contribution and withholding in online communities in a simultaneous model. Results of an online survey of 448 respondents demonstrate that the effects of intrinsic motivation, extrinsic motivation, and neutralization techniques on KC and KW are strikingly distinct. In addition, differences between the moderating effect of prosocial motivation on the effect of each of these factors on KC and KW are also examined. This research summarizes with a discussion of the theoretical contribution and the practical implication.Item type: Item , Pricing Knowledge Services Based on Meta-knowledge: From the Perspective of Knowledge Payment Platform(2024-01-03) Zhang, Xi; Wang, Qiuren; Wei, Xin; Zhu, ZhimingThe emergence of knowledge payment platforms (KPPs) has accelerated the sharing and flow of knowledge. However, in the traditional business model, knowledge consumers cannot predict the quality of the answers in advance, nor can they get any product information other than the price. Value-added services of KPPs can increase consumers' meta-knowledge, allowing them to obtain prior knowledge of other consumers and providers. This helps them find better knowledge services when paying for consultations. This paper explores the optimal pricing strategy of the KPPs considering value-added services in a monopoly and a duopoly market from the perspective of meta-knowledge, filling the research gap of KPPs' value-added service pricing.Item type: Item , Interactivity Matters – A Role of Interactive Representations in Knowledge Transfer During Participatory Design Workshops(2024-01-03) Yasuoka, Mika; Nakatani, Momoko; Taoka, Yuki; Hamaguchi, NanaToday, our society faces many societal challenges with high uncertainty and complexity that a single person cannot solve. We have gradually recognized diverse stakeholders including non-professionals need to gather and co-create solutions collaboratively to tackle the challenges. One of the difficulties of such participatory workshops with diverse participants is its knowledge transfer. To establish a foundation for discussion, participatory workshops would require transferring appropriate evidence-based external representations of knowledge utilized both by experts and non-experts in a co-creation process. This paper investigates the impacts of three different external representations of knowledge through 12 social innovation workshops with three distinct agendas. Our experiments show that evidence-based knowledge was often appropriately transferred. However, surprisingly spontaneous, and interactive knowledge had more significant impacts than authoritative descriptive knowledge in shaping final ideas. This result indicates external representation of knowledge transferred at workshops should be designed with greater sensitivity and special attention to achieve intended outcomes.Item type: Item , Creative Adaptation of Knowledge Resources: Evidence from Early-Stage Entrepreneurs(2024-01-03) Shi, WeiPrior research demonstrates the importance of knowledge seeking on startup performance, but the process of accessing knowledge is less studied. This study explores the communicative strategies entrepreneurs use to cope with knowledge ambiguity, specifically with the use of online and offline channels. Interview data were collected from 20 early-stage entrepreneurs in the knowledge-intensive industries in the New York metropolitan area. Five strategies emerged from the data coding: manage public visibility, optimize knowledge relevance, enhance communication efficiency, expand knowledge awareness, and access indirect knowledge. The findings suggest that when knowledge ambiguity is unavoidable and predictable in a nascent market, entrepreneurs leverage media channels and social networks strategically to facilitate the access, interpretation, and generation of knowledge.Item type: Item , Introduction to the Minitrack on Knowledge Flow, Transfer, Sharing, and Exchange(2024-01-03) Yasuoka, Mika; Nissen, Mark
