The Paradox of Choice: Digital Akrasia in the Deployment of Multi-Factor Authentication

Simple item page
dc.contributor.authorZhan, Xinhui
dc.contributor.authorDurcikova, Alexandra
dc.contributor.authorGalletta, Dennis
dc.date.accessioned2023-12-26T18:44:52Z
dc.date.available2023-12-26T18:44:52Z
dc.date.issued2024-01-03
dc.identifier.doihttps://doi.org/10.24251/HICSS.2024.572
dc.identifier.isbn978-0-9981331-7-1
dc.identifier.other34dfc2c0-9cc5-4972-bc9d-7ee439d5c765
dc.identifier.urihttps://hdl.handle.net/10125/106957
dc.language.isoeng
dc.relation.ispartofProceedings of the 57th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectInnovative Behavioral IS Security and Privacy Research
dc.subject2fa
dc.subjectdigital akrasia
dc.subjectsecurity behavior
dc.titleThe Paradox of Choice: Digital Akrasia in the Deployment of Multi-Factor Authentication
dc.typeConference Paper
dc.type.dcmiText
dcterms.abstractThis research investigates digital akrasia, the phenomenon of acting against one's better judgment, specifically in the context of optional adoption of multi-factor authentication (MFA). Through a mixed- method study, we identified five factors contributing to digital akrasia in MFA adoption: inconvenience, time consumption, reliance on additional devices, security concerns, and potential malfunctions. Additionally, we discovered five factors that can mitigate digital akrasia: improved overall security, account verification and identity confirmation, enhanced peace of mind, increased privacy and protection of personal information, and prevention of identity theft. Recognizing these influential factors allows us to focus on inhibiting akrasia and encouraging users to embrace MFA even when it is not mandatory.
dcterms.extent10 pages
prism.startingpage4774

Files

Original bundle

Now showing 1 - 1 of 1
Thumbnail Image
Name:
0470.pdf
Size:
706.97 KB
Format:
Adobe Portable Document Format
Download

Collections

Innovative Behavioral IS Security and Privacy Research