Using immersive virtual reality for the assessment of intercultural conflict mediation
Using immersive virtual reality for the assessment of intercultural conflict mediation
dc.contributor.author | Taguchi, Naoko | |
dc.date.accessioned | 2023-09-29T22:41:37Z | |
dc.date.available | 2023-09-29T22:41:37Z | |
dc.date.issued | 2023-10-02 | |
dc.description.abstract | This exploratory study adopted immersive virtual reality (VR) technology to develop a task assessing college students’ intercultural competence, specifically their ability to mediate an intercultural conflict. Participants were 22 students enrolled in the intercultural communication class in a U.S. university. They first completed a pre-conflict mediation task using a VR platform following three steps: (a) reading a scenario describing a conflict situation between people from different cultures; (b) observing two people having a conflict in a 360-degree VR video; and (c) mediating the conflict on-the-spot by proposing a solution to the conflict. After completing the pre-task, they attended two class sessions (75 minutes each) that aimed to develop their conflict mediation skills. After the sessions, they completed a post-conflict mediation task following the same steps as the pre-task. A comparison between the pre- and post-task performance revealed significant gains in conflict mediation skills assessed on five dimensions: social initiative, empathy, perspective-taking, solution, and clarity in discourse. Survey data showed that the VR task evoked realistic emotions from witnessing a conflict, which in turn prompted the participants to take initiative in mediating the conflict. | |
dc.identifier.citation | Taguchi, N. (2023). Using immersive virtual reality for the assessment of intercultural conflict mediation. Language Learning & Technology, 27(3), 108–128. https://hdl.handle.net/10125/73534 | |
dc.identifier.issn | 1094-3501 | |
dc.identifier.uri | https://hdl.handle.net/10125/73534 | |
dc.publisher | University of Hawaii National Foreign Language Resource Center | |
dc.publisher | Center for Language & Technology | |
dc.rights | Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License | |
dc.rights.uri | https://creativecommons.org/licenses/by-nc-nd/4.0/ | |
dc.subject | Virtual Reality | |
dc.subject | Intercultural Competence | |
dc.subject | Conflict Mediation | |
dc.title | Using immersive virtual reality for the assessment of intercultural conflict mediation | |
dc.type | Article | |
dspace.entity.type | ||
prism.endingpage | 128 | |
prism.number | 3 | |
prism.publicationname | Language Learning & Technology | |
prism.startingpage | 108 | |
prism.volume | 27 |
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