Critical Success Factors Affecting Implementation of Cloud ERP Systems: A Systematic Literature Review with Future Research Possibilities

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dc.contributor.author Huang, Qian
dc.contributor.author Rahim, Mahbubur
dc.contributor.author Foster, Susan
dc.contributor.author Anwar, Misita
dc.date.accessioned 2020-12-24T19:58:34Z
dc.date.available 2020-12-24T19:58:34Z
dc.date.issued 2021-01-05
dc.description.abstract The implementation of Cloud Enterprise Resource Planning systems (Cloud ERP) is always challenging, which requires a variety of risks to be taken into consideration to ensure the success of the implementation. The assessment of Critical Success Factors (CSFs) in on-premise ERP implementations has been well documented but this research has not carried through to Cloud ERP implementations. Therefore, the contribution of this paper is to provide research and practice with identification and analysis of 35 CSFs through a systematic literature review. Drawing from the literature, we found security, project management, and communication are the top three widely cited CSFs during implementation. We also identify critical gaps in current research, such as inconclusiveness of findings related to CSFs and a lack of discussion on the nature of criticality of those CSFs. Furthermore, the attributes of CSFs are investigated in order to explore CSFs in a more logical and systematical way.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2021.569
dc.identifier.isbn 978-0-9981331-4-0
dc.identifier.uri http://hdl.handle.net/10125/71186
dc.language.iso English
dc.relation.ispartof Proceedings of the 54th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject The Diffusion, Impacts, Adoption and Usage of ICTs upon Society and Small Enterprises
dc.subject cloud erp
dc.subject implementation
dc.subject systematic literature review
dc.title Critical Success Factors Affecting Implementation of Cloud ERP Systems: A Systematic Literature Review with Future Research Possibilities
prism.startingpage 4683
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