Shifting Micro-Enterprises into the Cloud: Guidelines for Cloud Service Providers

dc.contributor.authorHentschel, Raoul
dc.contributor.authorBley, Katja
dc.contributor.authorSchön, Hendrik
dc.date.accessioned2020-12-24T19:59:14Z
dc.date.available2020-12-24T19:59:14Z
dc.date.issued2021-01-05
dc.description.abstractCloud computing is a driving force in digitalization, and it promises companies benefits such as lower entry costs, greater flexibility/scalability, and cost savings compared to traditional IT solutions. Such benefits can also be valuable for micro-enterprises. However, many of these small businesses do not have access to the necessary know-how and resources to select, implement, and operate cloud technologies. As sources of these technologies, cloud service providers play a crucial role in this context as it is their business strategy that can support and convince micro-enterprises to adopt cloud technologies. As the class of micro-enterprises and the role of cloud service providers has been largely ignored in recent research, we conducted a quantitative study on the cloud computing user behavior of micro-enterprises in Germany. Based on our findings, we derived guidelines and recommendations for cloud service providers concerning the adaptation of their business strategies to adequately address the needs of micro-enterprises.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2021.575
dc.identifier.isbn978-0-9981331-4-0
dc.identifier.urihttp://hdl.handle.net/10125/71192
dc.language.isoEnglish
dc.relation.ispartofProceedings of the 54th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectThe Diffusion, Impacts, Adoption and Usage of ICTs upon Society and Small Enterprises
dc.subjectcloud adoption
dc.subjectcloud computing
dc.subjectguidelines
dc.subjectmicro-enterprises
dc.titleShifting Micro-Enterprises into the Cloud: Guidelines for Cloud Service Providers
prism.startingpage4743

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