Settings of Organizational Adjustments due to Digital Servitization

dc.contributor.author Jaspert, David
dc.contributor.author Ebel, Martin
dc.date.accessioned 2021-12-24T17:28:00Z
dc.date.available 2021-12-24T17:28:00Z
dc.date.issued 2022-01-04
dc.description.abstract Recent studies indicate that companies in manufacturing should adapt their organizational structures in the course of digital servitization in order to successfully innovate and offer smart services. However, although we are amid the transformation, driven by digitization and service orientation, there seems to be a lack of information that explicitly supports the adaption of the organizational structures of manufacturing firms. Thus, this paper deals with the impact of smart service innovation on organizational structures by examining 13 German manufacturing companies. By means of a qualitative template analysis various changes within the organizational structure could be detected. Those findings were summarized to five different settings of adjustments in the organizational structure of the examined corporations. These shall serve as a guide for practitioners but also broaden scientific understanding of organizational change in the context of digital servitization.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2022.157
dc.identifier.isbn 978-0-9981331-5-7
dc.identifier.uri http://hdl.handle.net/10125/79489
dc.language.iso eng
dc.relation.ispartof Proceedings of the 55th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Data-driven Services in Manufacturing: Management, Engineering, and Organizational Transformation
dc.subject digital servitization
dc.subject manufacturing
dc.subject organizational structure
dc.subject reorganization
dc.subject smart service
dc.title Settings of Organizational Adjustments due to Digital Servitization
dc.type.dcmi text
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