Settings of Organizational Adjustments due to Digital Servitization

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dc.contributor.authorJaspert, David
dc.contributor.authorEbel, Martin
dc.date.accessioned2021-12-24T17:28:00Z
dc.date.available2021-12-24T17:28:00Z
dc.date.issued2022-01-04
dc.description.abstractRecent studies indicate that companies in manufacturing should adapt their organizational structures in the course of digital servitization in order to successfully innovate and offer smart services. However, although we are amid the transformation, driven by digitization and service orientation, there seems to be a lack of information that explicitly supports the adaption of the organizational structures of manufacturing firms. Thus, this paper deals with the impact of smart service innovation on organizational structures by examining 13 German manufacturing companies. By means of a qualitative template analysis various changes within the organizational structure could be detected. Those findings were summarized to five different settings of adjustments in the organizational structure of the examined corporations. These shall serve as a guide for practitioners but also broaden scientific understanding of organizational change in the context of digital servitization.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2022.157
dc.identifier.isbn978-0-9981331-5-7
dc.identifier.urihttp://hdl.handle.net/10125/79489
dc.language.isoeng
dc.relation.ispartofProceedings of the 55th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectData-driven Services in Manufacturing: Management, Engineering, and Organizational Transformation
dc.subjectdigital servitization
dc.subjectmanufacturing
dc.subjectorganizational structure
dc.subjectreorganization
dc.subjectsmart service
dc.titleSettings of Organizational Adjustments due to Digital Servitization
dc.type.dcmitext

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Data-driven Services in Manufacturing: Management, Engineering, and Organizational Transformation