Reckless Indifference: The Power of Governance to Create or Destroy Value and Trust in Digital Ecosystems

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dc.contributor.author Thompson, Catherine
dc.contributor.author Samson, Daniel
dc.contributor.author Kurnia, Sherah
dc.date.accessioned 2023-12-26T18:37:55Z
dc.date.available 2023-12-26T18:37:55Z
dc.date.issued 2024-01-03
dc.identifier.isbn 978-0-9981331-7-1
dc.identifier.other 939554b9-821b-4ba9-9d0b-6646299f81e1
dc.identifier.uri https://hdl.handle.net/10125/106629
dc.language.iso eng
dc.relation.ispartof Proceedings of the 57th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Design, Implementation, and Management of Digital Government Policies and Strategies
dc.subject digital ecosystems
dc.subject governance
dc.subject regulation
dc.subject sociotechnology
dc.subject trustworthiness
dc.title Reckless Indifference: The Power of Governance to Create or Destroy Value and Trust in Digital Ecosystems
dc.type Conference Paper
dc.type.dcmi Text
dcterms.abstract As the speed of technology innovation accelerates, so too does the need for effective and ethical governance in digital ecosystems. Looking to modern theories of smart and networked governance, this paper proposes a conceptual governance framework tailored to the dynamic and emergent challenges of these sociotechnical environments. Low and no optionality services involving vulnerable users provide perhaps the most important use-case for such a framework. Through its prism, therefore, we explore how almost half a million social welfare claimants were failed by the governance of Robodebt, the unlawful Australian federal welfare repayments scandal, finding for systemic change in entity self-regulation and statutory oversight.
dcterms.extent 10 pages
prism.startingpage 2012
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Design, Implementation, and Management of Digital Government Policies and Strategies