Understanding the Adoption of Smart Community Services: Perceived Usefulness, Enjoyment, and Affective Community Commitment

Li, Ruizhi; Huang, Qian; Chen, Xiayu; Zheng, Bowen; Liu, Hefu

Understanding the Adoption of Smart Community Services: Perceived Usefulness, Enjoyment, and Affective Community Commitment

Files

paper0316.pdf (445.73 KB)

Date

2018-01-03

Authors

Li, Ruizhi

Huang, Qian

Chen, Xiayu

Zheng, Bowen

Liu, Hefu

Abstract

Smart community is an emerging form of community that provides various convenient services (smart community services (SCS)) through smart community platform to community residents. However, in practice, residents have limited SCS acceptance, which deserves to be further investigated in the literature. This study investigates the SCS adoption of residents by integrating technological belief factors (perceived usefulness and enjoyment), and social influence factor (affective community commitment). A survey of 191 residents identifies perceived usefulness, perceived enjoyment, and affective community commitment as important determinants of SCS adoption. Affective community commitment weakens the effect of perceived enjoyment yet strengthen the effect of perceived usefulness on SCS adoption. Our study fills the research gap on smart community as well as enriches the IT acceptance literature. This study also offers practical recommendations that can aid practitioners in conducting smart community programs.

Keywords

Smart Cities and Smart City Government, affective community commitment, perceived usefulness, perceived enjoyment, smart community, smart community services

URI

http://hdl.handle.net/10125/50203

Extent

10 pages

Related To

Proceedings of the 51st Hawaii International Conference on System Sciences

Rights

Attribution-NonCommercial-NoDerivatives 4.0 International

Collections

Smart Cities and Smart City Government

Full item page

Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.