Potentials and Limitations of Computer-Mediated Communication Theories for Online Incivility Research: A Focus on Bystander Dynamics

dc.contributor.author Kim, Yeweon
dc.date.accessioned 2021-12-24T18:17:06Z
dc.date.available 2021-12-24T18:17:06Z
dc.date.issued 2022-01-04
dc.description.abstract This paper provides a comprehensive review of the five major theories of computer-mediated communication (CMC) in order to explore how each theory can illuminate the processes and effects of contemporary online incivility phenomena on bystanders. These theories include: social presence theory, reduced social cues perspective, social identity model of deindividuation effects, social information processing theory, and hyperpersonal model of CMC. Of these five, this paper gives the most discussion to the first three theories that offer relatively more useful explanations of uncivil and antisocial behaviors in CMC, in terms of contributions of limited nonverbal social cues, and then explicates them with respect to the dynamics of online bystanders witnessing those problematic behaviors. This paper also examines, albeit relatively briefly, why the other theories are less useful but still have potentials for researching online bystanders. Further considerations needed to develop each theory and future research are discussed in the conclusion.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2022.761
dc.identifier.isbn 978-0-9981331-5-7
dc.identifier.uri http://hdl.handle.net/10125/80101
dc.language.iso eng
dc.relation.ispartof Proceedings of the 55th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Dark Sides of Information Technology Use
dc.subject bystander
dc.subject computer-mediated communication
dc.subject cyberbullying
dc.subject online hate
dc.subject theoretical review
dc.title Potentials and Limitations of Computer-Mediated Communication Theories for Online Incivility Research: A Focus on Bystander Dynamics
dc.type.dcmi text
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