A Process-Oriented Model to Business Value – the Case of Real-Time IT Infrastructures

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2017-01-04

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Which investments in real-time capabilities and decision-support IT-infrastructures are appropriate? In view of the recent in-memory systems this poses an urgent question to companies in many industries. Despite ample research on the causal relationship between IS investments and business value, especially the value quantification remains a difficult challenge. This paper contributes a business value measurement model that structures and assesses the internal organizational benefits of real-time IT infrastructures. A case study from the automotive industry aims to validate the model.

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Business Value, Real-time IT, Process-oriented model, IT investment, Benefits realization

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10 pages

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Proceedings of the 50th Hawaii International Conference on System Sciences

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Attribution-NonCommercial-NoDerivatives 4.0 International

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