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A Process-Oriented Model to Business Value – the Case of Real-Time IT Infrastructures

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Title:A Process-Oriented Model to Business Value – the Case of Real-Time IT Infrastructures
Authors:Cundius, Carina
Alt, Rainer
Keywords:Business Value
Real-time IT
Process-oriented model
IT investment
Benefits realization
Date Issued:04 Jan 2017
Abstract:Which investments in real-time capabilities and decision-support IT-infrastructures are appropriate? In view of the recent in-memory systems this poses an urgent question to companies in many industries. Despite ample research on the causal relationship between IS investments and business value, especially the value quantification remains a difficult challenge. This paper contributes a business value measurement model that structures and assesses the internal organizational benefits of real-time IT infrastructures. A case study from the automotive industry aims to validate the model.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/41771
ISBN:978-0-9981331-0-2
DOI:10.24251/HICSS.2017.609
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Information Systems Success and Benefits Realization Minitrack


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