The knowledge-based view emphasizes the
importance of knowledge for organizations to retain
their competitive advantage. The success of knowledge
sharing practices is vital because it results in shared
intellectual capital. Knowledge sharing success lies in
the employees’ capability to share they know and how
they know it. Knowledge systems support sharing
practices through their ability to identify, capture,
organize, store and disseminate ideas, practices and
processes that can impact organizational performance.
To the extent such systems can be innovative in their
approach to managing organizational resources enables
strategies that can foster competitive advantage.
Entrepreneurial practices pursue and embed
innovation. The Knowledge Innovation and
Entrepreneurial Systems track presents research at
the intersection of innovative knowledge ideas and
practices that enable positive change in organizations.
Manuscripts explore systems developed to foster
creativity and innovation while facilitating
collaboration via knowledge capture, storage and
transfer. Evolving infrastructures such as the Internet
of Things, the Location of Things and the sharing
economy are creating invaluable information assets
that, if properly utilized, can deliver positive impacts to
Twelve mini-tracks attracted paper submissions for
the KIES research track. The track chairs, mini-track
chairs and HICSS administrators seek to preserve and
grow the strong community of scholars. We appreciate
the efforts of all our colleagues who submitted and/or
reviewed papers – as always, the ideas, insights and
comments shared through your work are invaluable.
2020 Vision of Crowd Science focuses on the study
of the organizational use of IT-mediated Crowds as a
phenomenon to enhance knowledge work.
Culture, International Business, and Knowledge
Systems explores the impact and role of culture on
managing knowledge and designing and implementing
knowledge systems within groups and organizations
Design and Appropriation Of Knowledge and AI
Systems explores how knowledge and AI systems are
planned, designed, built, implemented, used, evaluated,
supported, upgraded, and evolved; and how knowledge
and AI systems impact the context in which they are
Illuminating The Dark Side of Knowledge explores
a “dark side” that holds enormous risks for individuals,
communities, organizations and even whole societies.
Innovation and Entrepreneurship Theory and
Practice presents research cases on the role that
integration of KM principles and systems may play in
facilitating entrepreneurial enterprises.
Innovation in Organizations: Learning, Unlearning,
and Intentional Forgetting addresses the learning and
forgetting paradigms in organizations and information
systems. Additionally, the process of unlearning is
Knowledge Flows, Transfer, Sharing, and
Exchange presents manuscripts that examine the nature
and role of knowledge flows among entities. Technical,
managerial, behavioral, organizational, & economic
perspectives are explored.
Knowledge and Innovation Management:
Connecting Theory to Practice to Business
Performance explores how technology developers need
to identify key uncertainties of the innovation during
the early phases of the technology’s development.
Reports from the Field: Knowledge and Learning
Applications in Practice considers KM practices by
providing a “bridge” between the KM systems
practitioner community and the scholars that build
theory and conduct research in that domain.
Security in Knowledge Systems and Knowledge
Management investigates issues related to security and
protection of intellectual assets and explore how
organizations can use security measures to protect their
The Technical, Socio-Economic and Ethical
Aspects of AI explores how to build and implement AI
systems that support humans without expressing bias
or other ethical concerns.
Value, Success and Performance Measurements of
Knowledge, Innovation and Entrepreneurial Systems
explores strategies, methodologies, and stories related
to performance measurements that can be used to
assess various aspects of and success of KM.
Murray E. Jennex
San Diego State University
University of Nevada, Reno