Digital and social media continue to grow in importance
to society, having become a main venue for work,
education, politics, entertainment and socialization.
Streamed music and video have replaced physical media
such as CDs or DVDs. Email, Twitter, Facebook,
LinkedIn and Instagram are becoming preferred modes of
contact. Understanding these developments and their
implications is a challenge for researchers and the public.
The Digital and Social Media (DSM) track covers a broad
range of topics, disciplines and approaches, fulfilling our
intention that it be a convening platform for researchers
to share and discuss cutting-edge research. This year, the
track presents 73 papers organized into 15 minitracks.
Five minitracks gather research on different types of
digital or social media.
Mediated Conversation: studies of digitally-persistent
conversation and its implications for diverse forms of
human interaction; that raises new socio-technical,
ethical, pedagogical, linguistic and social questions; and
that suggests new methods, perspectives, and design
approaches for these systems.
Games and Gaming: digital games and sociality, e.g.,
papers investigating sociability, social practices,
communities, use of social affordances or other related
Social Information Systems: explores the design,
implementation, operation and integration of social
information systems, those characterized by weak ties,
social production, egalitarianism and mutual service
Live Streaming Services: fosters understanding of the
production and usage of, and user participation in social
live streaming services.
Collective Intelligence and Crowds: work that analyzes,
visualizes or creates novel sociotechnical configurations
for collective intelligence, knowledge creation and
Another three minitracks examine DSM in particular
Digital Social Media in Enterprise: studies of the
use of social media in organizations, along with the
opportunities and challenges addressing issues
related to the role of enterprise social media in work.
Social Media and Communities: examines social
media and their interrelations with communities
(online and offline) in the context of work, personal
life and education.
Social Movements and Social Technologies:
addresses two themes: 1) the development of
technology theories through the study of socialmovement
phenomena, and 2) the application of
social-movement theory toward understanding of
Two minitracks take a methodological focus to
research on DSM.
Data Analytics, Data Mining and Machine
Learning for Social Media: research that brings
together DSM and data analytics, data mining and
machine learning, including quantitative, theoretical
and applied approaches.
Network Analysis of Digital and Social Media:
research that uses network analysis to better
understand DSM use, revealing the underlying
structures and dynamic interactions among network
Finally, five minitracks examine a particular
phenomenon or related phenomena as it or they
unfold in the setting of DSM.
Decision Making in Online Social Networks:
explores, extends and challenges existing knowledge
of decision making in online social communities and
Social Media Management: insights into current and
future social media management: how to evaluate the
impact of social media and how to manage them
effectively from the management and economic
Learning within Digital and Social Media: examines
leading-edge use of technology, research methods and
system designs to analyze and support learning in social
networks, including tools and social theories of
networking and learning.
Social Media: Culture, Identity and Inclusion:
interrogates how social media are being adopted in
diverse communities and the new norms and practices
that emerge from this use, with a focus on culture and
Critical and Ethical Studies of Digital and Social
Media: addresses two themes: 1) critical
interrogations of the role of DSM in supporting
existing power structures or realigning power for
underrepresented or social marginalized groups, and
2) ethical issues associated with doing research on
In sum, the track offers a home for research on
diverse types of DSM, in diverse settings, with
diverse methods and examining diverse phenomena,
but joined by an interest in these novel media.
Finally, this year is the final year of Karine Nahon’s
service as co-Track Chair. On behalf of the DSM
research community, we thank her for her innovative
contributions to the Track.
School of Information Studies
Lauder School of Government, Diplomacy and Strategy
and Ofer School of Communication
The Interdisciplinary Center Herzliya (IDC)