Securing Knowledge, Innovation, and Entrepreneurial Systems and Managing Knowledge Risks

Permanent URI for this collectionhttps://hdl.handle.net/10125/107538

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    Assessing and Mitigating the Risk of Critical Knowledge Loss in Organizations: Insights from COVID-19 and the Great Resignation
    (2024-01-03) Jennex, Murray; Durcikova, Alexandra; Ilvonen, Ilona; Babb, Jeffry
    This study addresses the challenges of knowledge loss and employee turnover caused by the COVID-19 pandemic. Retaining critical knowledge is essential for organizational success, but remote work and the "Great Resignation" have disrupted knowledge sharing. The goal of this research is to modify Jennex's (2014) knowledge loss risk model to accommodate these changes. By reviewing literature on the "Great Resignation" and previous studies on knowledge loss, hypotheses for new contributing factors are proposed. A survey was conducted to investigate these factors, revealing four significant influences on employee departure: the absence of remote work or flexible hours, provision of equipment and technical support for remote work, preference for flexible hours based on household size, and the need for high-speed internet for remote work. These findings will be incorporated into the Jennex knowledge loss risk predictor model.
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    Designing Game Based Microgames as Intervention for Health Misinformation
    (2024-01-03) Grace, Lindsay; Orrego Dunleavy, Victoria; Ahn, Regina; Mayo, Danny
    This paper offers lessons learned about appeal and potential efficacy in the design and implementation of three distinct small-scale game interventions to help increase audience resilience to health misinformation and disinformation. Applying elements of inoculation theory and transportation theory, collecting appropriate aims for the interventional context, and applying fundamentals of microgame design the researchers created three games to help increase resilience to misleading health information. Semi structured interviews with the target audience and their health care providers, and community educators offered positive feedback on the potential to address misinformation and disinformation in a health vulnerable population through microgames. This paper outlines the design process, implementation, and appeal feedback collected from the intended audience. Feedback indicated strongest appeal and potential for a narrative based interactive fiction, secondarily for a social media simulation and least for a trivia game.
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    Data Anonymization as Instrument to manage Knowledge Risks in Supply Chains
    (2024-01-03) Zeiringer, Johannes Paul; Fleiß, Jürgen; Thalmann, Stefan
    In times of interconnected and digitalized supply chains (SCs), managing knowledge risks is challenging. As sharing data is associated to the risk of unintentional disclosure of competitive knowledge, SC partners must balance knowledge sharing and protection. However, knowledge risks can inhibit knowledge sharing and therefore harm the SC management as well as desired innovation. To address this problem, data anonymization can be a solution. Further, decision support how to use the data anonymization on data sets seems necessary. For this, an already developed data anonymization tool was used as basis for a vignette study with 1.000 participants, to investigate the effect of a decision support, in form of a tradeoff visualization, on knowledge sharing. The results showed that having an anonymization tool in place does increase knowledge sharing if also decision support is provided. This helps in making an individual decision easy and transparent, and, despite a high perception of risk, there is willingness to share data and it is also considered to be beneficial.
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