Assessing and Mitigating the Risk of Critical Knowledge Loss in Organizations: Insights from COVID-19 and the Great Resignation
Files
Date
2024-01-03
Contributor
Advisor
Department
Instructor
Depositor
Speaker
Researcher
Consultant
Interviewer
Narrator
Transcriber
Annotator
Journal Title
Journal ISSN
Volume Title
Publisher
Volume
Number/Issue
Starting Page
5522
Ending Page
Alternative Title
Abstract
This study addresses the challenges of knowledge loss and employee turnover caused by the COVID-19 pandemic. Retaining critical knowledge is essential for organizational success, but remote work and the "Great Resignation" have disrupted knowledge sharing. The goal of this research is to modify Jennex's (2014) knowledge loss risk model to accommodate these changes. By reviewing literature on the "Great Resignation" and previous studies on knowledge loss, hypotheses for new contributing factors are proposed. A survey was conducted to investigate these factors, revealing four significant influences on employee departure: the absence of remote work or flexible hours, provision of equipment and technical support for remote work, preference for flexible hours based on household size, and the need for high-speed internet for remote work. These findings will be incorporated into the Jennex knowledge loss risk predictor model.
Description
Keywords
Securing Knowledge, Innovation, and Entrepreneurial Systems and Managing Knowledge Risks, knowledge loss, knowledge management, risk management
Citation
Extent
10 pages
Format
Geographic Location
Time Period
Related To
Proceedings of the 57th Hawaii International Conference on System Sciences
Related To (URI)
Table of Contents
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International
Rights Holder
Local Contexts
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.