IT Enabled Collaboration in Developing Countries Minitrack
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Diffusion (adoption, implementation, and utilization) of collaboration technologies have been investigated in many countries and regions around the globe. While the majority of research initiatives have been undertaken in Western Europe and North America, they have been scarce in developing regions like East Europe, Asia, Africa, and Latin America. The diffusion of collaboration technologies in countries such as China, India, Brazil, and South Africa is becoming prevalent as globalization drives inter and intra-country collaboration intensity within and across organizations. Technology enhanced collaboration such as synchronous and asynchronous computer support amongst team members (co-located or virtual) is being enhanced by hand held mobile devices in communities of practice and social media environments in many developing countries.
We would like to invite the authors to submit their research on IT enabled collaboration in developing countries from theoretical, technological, social, psychological, behavioral, and design science perspectives. Research deploying different theoretical lenses could focus on process and system design, methods, modeling, and techniques in addressing various aspects of IT enabled collaboration.
The mini-track will focus on a wide range of topics including but not limited to:
- Case studies in education, business, government, healthcare and organization in developing regions
- IT enabled cross-cultural and intra and/or inter-organizational collaboration
- Global, virtual, distributed, blended, and face-to-face IT enabled collaboration for development in individual level, team level, organizational level
- Emerging issues in collaboration technology diffusion
- Deployment of mobile technologies for collaboration
- Group decision making, negotiation, facilitation, recommendation and communication technologies for development
- Trust, privacy, security issues in IT enabled collaboration for development
- Social, behavioral, psychological and technical factors influencing IT enabled collaboration
- Digital platforms, products, business models in collaboration and their impacts
- Social networking, social media, big data, e-business and its practices for collaboration
- User behavior in IT enabled collaboration
- Information systems, technologies, theories, process, methods, or models that could be transferred and applied from developed regions to developing regions
Best papers from this minitrack will be fast tracked for submission to our special issue (Information Technology Enabled Collaboration for Development) in Information Technology for Development Journal.
Xusen Cheng (Primary Contact)
University of International Business and Economics, China
Harbin Institute of Technology, China
Western Washington University
ItemThe Role of Information Exchange in Supply Chain Collaboration: A Case Study of a Vietnam Ship Parts Supplier( 2017-01-04)This research paper examines collaborative supply chain strategies of an anonymized company in a developing region, hereafter called Ship Parts (SP) Vietnam, a pipes and valves supplier for the shipbuilding industry. Our research applies descriptive analysis approach to examine the question; what is the role of information exchange in customer collaboration practices in management of the supply chain. We examine the practice of Vendor Managed Inventory in these relationships. The units of analysis are different types of relationships that SP Vietnam has with its key customer stakeholders in its network. The names of all key stakeholders are all anonymized. In this paper we investigate SP Vietnam’s relationship only with its customers. These include longtime international partner WAKE, the newly acquired Japanese customer Chūbu Shipyard (Chūbu), and the growing potential customer VESSELS Group in Vietnam.
ItemNetwork Structure and User Roles of a Crowdsourcing Community – The Context of Social Innovations for a Development Project( 2017-01-04)The principles of crowdsourcing are increasingly applied in social contexts like development projects. In this study we explore a crowdsourcing community, which aims to enhance conditions in low income communities. We investigate the network structures of the community and detect behavioral pattern and user roles based on participation behavior for this specific context. Overall, the observed community shows a high level of collaboration and reciprocal dialogue. On the individual level we located four different user roles distinct in their interaction and contribution behavior. So called “collaborators” are considered as unique user role in an online community within a social context. We contribute to the theory of crowdsourcing by illustrating that context and purpose of crowdsourcing initiatives may influence the behavioral pattern of users. Further we add insights to the junctures between crowdsourcing and social innovation in the context of open development.
ItemIndividual Trust Development in Business Virtual Teams: An Experimental Study( 2017-01-04)This paper presents a longitudinal study of individual trust development in virtual collaboration in China. We review the concept of trust, trust factors, and examine the development of individual trust and explore why individual trust changes over time. Risk, benefit, and interest are main trust factors that influence the development of individual trust. Survey data were collected at three points to observe the development of individual trust. In addition, we took semi-structured interviews to verify the development of individual trust and explore why individual trust changes in business virtual teams. We found that individual trust was improved over time and three main individual trust factors changed in different patterns. Moreover, conflict of option, interpersonal communication, information sharing and team working were found to be related with individual trust by the relationship with risk, benefit or interest. The use of specific thinkLets is also found to have a moderate positive relationship to individual trust.
ItemEmployees’ Collaborative Use of Green Information Systems( 2017-01-04)Green information system (GIS) plays an important role in the sustainable development of organizations, especially for those in emerging economy that face both economic and environmental pressures. To fulfill the purpose, employees need to work together on tasks using all kinds of GIS functions such as online collaboration and remote meeting. Researchers study GIS adoption at either the organizational level or the individual level, but few examine such technology-enabled collaboration as a cross-level phenomenon. Extending the belief-action-outcome (BAO) framework, this study investigates the motivation, effort and performance of collaborative GIS use. In particular, there are two aspects of motivation: GIS strategy as extrinsic motivation and GIS belief as intrinsic motivation, as well as two types of performance: tangible environmental performance and intangible green image. Collective GIS effort mediates the relationships between motivation and performance variables. Empirical evidence based on survey observations collected in China supports most hypothesized relationships. The findings provide helpful insights on the best practices to promote the collaborative use of GIS for corporate sustainability.
ItemCross-Sector Collaboration and Information Integration in Local Government One-Stop Services Centres: The Experiences and Lessons from a Case Studies in China( 2017-01-04)The government of China is experiencing a transformation from the control-oriented government to a service-oriented government. And the one-stop service centers established by local governments at all levels are exactly the practice aiming to integrate administrative resources and provide citizen with more convenient services. E-government implementation and public information integration is generally looked as a driving force to promote the one-stop service transformation. However, the new pattern of one-stop service and related information integration have been impacted by benefits division and power structure of the traditional sectors. Based on the Bryson’s framework in collaborative public administration research, the study conducted a case analysis of administrative structure and operation process of an information integration project, named “Quan-cheng-dai-ban”, in one-stop service centers in Beijing, attempting to reveal the key determinants of cross-sector collaboration and information integration in the local governments in China.
ItemAn Object-oriented Workflow Modeling Schema Using Dataflow Analysis for Collaborative E-governance Platform( 2017-01-04)In the initial stage of transforming from government to governance for developing countries, collaborative e-governance platforms should be urgently established in different contexts. Though some platforms have been previously applied to various fields, researches on common basic functions analysis and across-organization business process modeling based on a suitable workflow modeling method for the platforms design and development are insufficient. Based on an explorative analysis of platform functions and their patterns, we propose a schema for e-governance platforms modeling according to an extended method of object-oriented workflow modeling using dataflow analysis. It covers a two-step process of top-level platform workflow modeling and function objection workflow modeling. In addition, a citizen appeal processing platform is taken as an example to illustrate the utility of the schema. The schema facilitates the contextualized collaborative e-governance platforms development with an operable method and reusable function workflow models.