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ItemKnowledge Unchained or Strategically Overseen? Knowledge Management in Open Source Software Projects( 2020-01-07)The term “open source software” was formally introduced in the early 2000s to describe source code which are available to the public to be used and modified by anyone. Like any innovative idea attaining a certain maturity level, open source communities have reached a degree of formalization in their structures and practices. This also holds for knowledge management and its related measures in open source communities. Therefore, we investigate the patterns and structures in communication and collaboration of the currently most successful open source software projects through a case study approach. Herewith, we reveal how the different knowledge management aspects are practiced in these internet communities. Due to the projects’ success, we identify similarities as good practices and derive practical recommendations for action for other open source communities as well as research opportunities regarding knowledge management in open source software projects.
ItemHow to Manage Crowdfunded Projects: Empirical Evidence from a Comparative Study of Game Development Projects( 2020-01-07)This study expands current understanding of the crowdfunding phenomenon by explaining how crowdfunding initiatives that have succeeded in hitting their financial target— referred to as crowdfunded projects— can continue to succeed by delivering their promise within the schedule, budget, and quality guidelines. The study develops propositions that elaborate the importance of undertaking four broad strategies—namely, project management, communication, community, and open innovation— during crowdfunded projects. It then reports the results of an in-depth, comparative qualitative study of two exemplary game development projects to evaluate the applicability of the propositions and create a better understanding of their underlying concepts. The findings confirm the propositions by demonstrating how the two projects differed greatly in the use of strategies. Furthermore, the exploratory nature of the comparisons enriches the propositions by revealing new concepts that need to be considered in the successful implementation of the identified strategies.
ItemDeveloping Intellectual Capital in Professional Service Firms Using High Performance Work Practices as Toolkit( 2020-01-07)The role of Professional Service Firms (PSFs) has always been crucial in the development of knowledge economies. The effectiveness of these firms is highly attributed to the knowledge capabilities and skills embedded in its human resources and how effectively these resources are utilized in the optimal benefit of the firm. Owing to the ever-increasing growth of the services sector globally, it’s critical for the PSFs to gain in-depth awareness on the application of High-Performance-Work-Practices (HPWPs) so as to continually maintain quality of their services to the clients. However, the mechanism for systematically managing and implementing these practices in intellectual capital context is still not fully developed. This research, therefore, theoretically investigates and suggests a linkage mechanism on how Strategic HR practices (HPWPs) via (Ability, Motivation and Opportunity)-enhancing bundles stimulate intellectual capital development in professional service firms. By presenting a conceptual framework, this study offers practically meaningful insights to the managers in the service firms on how to implement these practices for effectively meeting client needs and sustaining a competitive advantage.