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ItemToo Many Cooks Spoil the Broth: Infobesity in Multicultural Firms During Covid-19( 2022-01-04)Globalized firms maintain a presence across multiple countries encompassing multiple cultures. Cross-border, multicultural firms can leverage digital technologies to harness diverse information spread across the organization to generate insights and innovation. Conversely, digital technologies can cause organizations to suffer from infobesity. We examine this dialectic tension in the context of the Covid-19 pandemic. We theorize that multicultural firms exhibited better performance, assessed through market measures, during the onset of the pandemic. We further maintain that the use of digital technologies to generate insights from data has a negative effect on the relationship between multiculturism and firm performance due to infobesity. Analysis of Fortune 500 firms, having 56,587 subsidiaries present in 179 distinct countries, demonstrates that multicultural firms witnessed relatively superior stock market returns during the first quarter of 2020. We make significant contributions to information systems and cross-cultural research and to broader inter-disciplinary management research.
ItemR&D modes and firm performance in high-tech companies: A research based on cross-boundary ambidexterity and network structures( 2022-01-04)This paper draws on the cross-boundary ambidexterity theory to propose that four different R&D modes impact firm performance differently and that cooperative network structure moderates the above relationships. The theoretical model is tested by using financial and patent data of 587 high-tech firms for 10 consecutive years in China. We find that different R&D modes have different impacts on a firm’s financial and innovative performance, and network structure plays different moderating roles. Practically, this work guides high-tech enterprises to optimize their resource allocation, select the most appropriate R&D mode, and establish efficient cooperative networks.
ItemDimensions of Accountability in Inter-organizational Business Processes( 2022-01-04)Inter-organizational business processes are the basis of a globalized, highly dynamic, and digitalized world, en-abling faster and cost-effective transactions. At the same time, they raise business vulnerabilities. A partic-ular vulnerability is linked to the substantiation of trust between actors in dynamic business relationships, as trust affects interdependencies and complexity. An ap-proach to address this vulnerability is the introduction of accountability mechanisms. Extant research suggests that accountability enables revealing causality and a transparent allocation of responsibilities for each pro-cess step. Thereby, corresponding actors can judge upon misbehavior and verify trust claims. Unfortu-nately, a thorough understanding of accountability and its dimensions accountability in the context of IBP is still missing. To address this gap, we develop a framework with dimensions of accountability. We demonstrate the resulting framework in an industrial supply chain case and derive implications for theory and practice.