Social Media Use Purposes and Psychological Wellbeing in Times of Crises

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2023-01-03

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6442

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Abstract

This study investigates the effect of social media (SM) use purposes and user characteristics on individual psychological wellbeing (PWB) during the coronavirus pandemic (COVID-19). Informed by the uses and gratifications theory and PWB research, this study analyzed survey data collected from 282 SM users aged 18 through 59 from a minority-serving university in the United States in March-April 2020. Our quantitative data analysis showed that social media can be used to improve the quality of personal experiences during the COVID-19 crisis through three mechanisms—connectedness (i.e., social), engagement (i.e., collaborative), and entertainment (i.e., hedonic). However, the effect varied by gender, SM usage level, and individual concern about COVID-19 risk. The findings contribute to the literature and offer implications in technology use for enhancing public mental health during crises.

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Technological, Educational, and Organizational Impacts of Global Crises, covid-19 pandemic, gender, psychological wellbeing, social media usage, social media use purpose

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10

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Proceedings of the 56th Hawaii International Conference on System Sciences

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Table of Contents

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Attribution-NonCommercial-NoDerivatives 4.0 International

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