Conflicting Roles of CIOs and their Negative Effects on the Workplace of the Future Zimmermann, Sina Schulz, Thomas Gewald, Heiko 2020-01-04T08:24:51Z 2020-01-04T08:24:51Z 2020-01-07
dc.description.abstract Demographic change is forcing companies to find new ways to attract skilled knowledge-workers to safeguard strong economic performance. In particular, in the case of younger generations, companies have the opportunity to increase their attractiveness apart from usual incentives like a high salary by addressing these generations’ altered expectations towards their professional life and their work-life balance. Recent studies show, however, that companies often struggle to implement the necessary information technology. Drawing on role theory and existing literature, we developed a role framework to identify intra-role conflicts perceived by the chief information officers and inter-role conflicts between the IT and other departments. Through qualitative interviews with representatives from five companies, we identify numerous role conflicts, particularly common in smaller companies and companies managed by their owners. Implications for theory and practice are discussed.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2020.726
dc.identifier.isbn 978-0-9981331-3-3
dc.language.iso eng
dc.relation.ispartof Proceedings of the 53rd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Social-Technical Issues in Organizational Information Technologies
dc.subject cio roles
dc.subject future of work
dc.subject role conflict theory
dc.subject workplace of the future
dc.title Conflicting Roles of CIOs and their Negative Effects on the Workplace of the Future
dc.type Conference Paper
dc.type.dcmi Text
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