Designing Supportive Chatbots for Blood Donors

Simple item page
dc.contributor.author Müller, Helena
dc.contributor.author Reuter-Oppermann, Melanie
dc.date.accessioned 2023-12-26T18:40:28Z
dc.date.available 2023-12-26T18:40:28Z
dc.date.issued 2024-01-03
dc.identifier.isbn 978-0-9981331-7-1
dc.identifier.other 89b0676d-22ca-421f-9d6e-a2b9bc1048d7
dc.identifier.uri https://hdl.handle.net/10125/106801
dc.language.iso eng
dc.relation.ispartof Proceedings of the 57th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Health Behavior Change Support Systems
dc.subject blood donation
dc.subject chatbot
dc.subject design science
dc.title Designing Supportive Chatbots for Blood Donors
dc.type Conference Paper
dc.type.dcmi Text
dcterms.abstract Healthcare systems worldwide rely on voluntary blood donations, as blood cannot be produced artificially, but is needed for many surgeries and treatments. In countries like South Africa or Ghana, currently less than 1 % of the population donates blood. Donor education, mobilisation and management are therefore crucial. Chatbots offer easy access to information for all types of donors as well as for blood services to educate (potential) donors. By applying the design science research approach and grounding our research on behaviour change models, we have developed a chatbot for all donor types in South Africa and Ghana. In this work, we present an instantiation of the chatbot and its positive evaluation with non-, first-time, lapsed and regular donors of both countries.
dcterms.extent 10 pages
prism.startingpage 3454
Files
Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
0339.pdf
Size:
1.41 MB
Format:
Adobe Portable Document Format
Description:
Download
Collections
Health Behavior Change Support Systems