Relational Learning and Organizational Cultural Intelligence

Abstract

Learning occurs at the individual and organizational, as well as within one organization and in interaction in a network of organizations. This paper explores relational learning, inter-organizational setting, in the cross-cultural setting. Relational learning includes in: information sharing, joint sense-making, and integration of knowledge among two or more organizations or partners. We propose that national cultural differences, values, and context of communication, influence relational learning, but organizational cultural intelligence translates relational learning to relationship performance. We conclude our paper with implications for managers/organizations and the avenues for future research.