Key Performance Indicators across the Perioperative Process: Holistic Opportunities for Improvement via Business Process Management

Simple item page
dc.contributor.author Ryan, Jim
dc.contributor.author Doster, Barbara
dc.contributor.author Daily, Sandra
dc.contributor.author Lewis, Carmen
dc.date.accessioned 2016-12-29T01:20:22Z
dc.date.available 2016-12-29T01:20:22Z
dc.date.issued 2017-01-04
dc.description.abstract This study examines the development and use of multiple scorecard metrics within each stage of the perioperative process as key performance indicators to enable business process management practices across the entire process to target and measure continuous improvement. This paper identifies how dynamic technological activities of analysis, evaluation, and synthesis applied to internal and external organizational data can highlight complex relationships within integrated hospital processes to target opportunities for improvement and ultimately yield improved process capabilities. The identification of existing limitations, potential capabilities, and the subsequent contextual understanding are contributing factors that yield measured improvement. This case study investigates the impact of integrated information systems to identify, qualify, and quantify perioperative improvement based on a 154-month longitudinal study of a large, 1.046 registered-bed teaching hospital. The theoretical and practical implications and/or limitations of this study’s results are also discussed with respect to practitioners and researchers alike.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2017.421
dc.identifier.isbn 978-0-9981331-0-2
dc.identifier.uri http://hdl.handle.net/10125/41579
dc.language.iso eng
dc.relation.ispartof Proceedings of the 50th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Balanced Scorecards
dc.subject Business Process Management
dc.subject Dashboards
dc.subject Key Performance Indicators
dc.subject Perioperative Process
dc.title Key Performance Indicators across the Perioperative Process: Holistic Opportunities for Improvement via Business Process Management
dc.type Conference Paper
dc.type.dcmi Text
Files
Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
paper0430.pdf
Size:
1.63 MB
Format:
Adobe Portable Document Format
Description:
Download
Collections
IT Architectures and Implementations in Healthcare Environments Minitrack