Blue-Collar Workers Adaptation to Digitalization: A Career Construction Theory Analysis

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2025-01-07

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6570

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Given their lower skill endowment, blue-collar workers tend to experience greater difficulty in adapting to digitalized work. Yet, there is a dearth of research focusing on the digitalization of blue-collar work or how blue-collar workers adapt to the digitalization of their work. This paper presents an exploratory case study on a cleaning company to investigate how managers of blue-collar workers facilitated their adaptation to digitalized work. Career Construction Theory is employed as the theoretical sense-making lens in analyzing the case study data, resulting in the identification of ten interventions taken by managers in facilitating blue-collar workers adapt to digitalized work. Contributions of this study to research are then drawn, and recommendations on future research direction are posited. Practical implications for managers, unions and governments are also presented. In conclusion, a call for more research on this strategic and emancipatory topic of ‘digitalization of blue-collar work’ is presented.

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Changing Nature of Work – More Inclusive Labor Markets and Work Practices through Digital Transformation, blue-collar workers, career construction theory, changing nature of work, digital inclusion, digitalization

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10

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Proceedings of the 58th Hawaii International Conference on System Sciences

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Attribution-NonCommercial-NoDerivatives 4.0 International

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