A Case Study of Continuous Adoption in the Norwegian Public Sector

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dc.contributor.author Barbala, Astri
dc.contributor.author Sporsem, Tor
dc.contributor.author Stol, Klaas-Jan
dc.date.accessioned 2023-12-26T18:37:53Z
dc.date.available 2023-12-26T18:37:53Z
dc.date.issued 2024-01-03
dc.identifier.isbn 978-0-9981331-7-1
dc.identifier.other ffa70732-eca5-4281-9fb7-babb88de95bf
dc.identifier.uri https://hdl.handle.net/10125/106626
dc.language.iso eng
dc.relation.ispartof Proceedings of the 57th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Design, Implementation, and Management of Digital Government Policies and Strategies
dc.subject continuous adoption
dc.subject continuous software engineering
dc.subject e-government
dc.subject public sector software development
dc.subject technology adoption
dc.title A Case Study of Continuous Adoption in the Norwegian Public Sector
dc.type Conference Paper
dc.type.dcmi Text
dcterms.abstract The Norwegian public sector has become increasingly software-intensive. To enable faster software delivery involving frequent deployments, software development teams building new solutions for public sector employees and citizens have started to embrace a Continuous Software Engineering (CSE) approach. Research on CSE has primarily had an inward focus on the development practices including Continuous Integration and Delivery. Far fewer studies have had an outward focus that considers the involvement of users of a system that is delivered incrementally, and ‘continuously.’ Further, most CSE research is conducted in commercial settings, where the quest to innovate and retain users in a competitive market is key. This paper presents a case study of new systems development in the Norwegian public sector. Our analysis identified the concept of “Continuous Adoption” as a distinct concept from Continuous Use. This paper extends the CSE literature and complements traditional adoption literature. This paper presents a definition and identifies three key dimensions, namely transparency, feedback, and evolving context, and illustrates these using an in-depth analysis of a longitudinal case study.
dcterms.extent 10 pages
prism.startingpage 1983
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Design, Implementation, and Management of Digital Government Policies and Strategies