Dimensions of Accountability in Inter-organizational Business Processes

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dc.contributor.authorBuchinger, Matthias
dc.contributor.authorKuhn, Peter
dc.contributor.authorBalta, Dian
dc.date.accessioned2021-12-24T17:19:39Z
dc.date.available2021-12-24T17:19:39Z
dc.date.issued2022-01-04
dc.description.abstractInter-organizational business processes are the basis of a globalized, highly dynamic, and digitalized world, en-abling faster and cost-effective transactions. At the same time, they raise business vulnerabilities. A partic-ular vulnerability is linked to the substantiation of trust between actors in dynamic business relationships, as trust affects interdependencies and complexity. An ap-proach to address this vulnerability is the introduction of accountability mechanisms. Extant research suggests that accountability enables revealing causality and a transparent allocation of responsibilities for each pro-cess step. Thereby, corresponding actors can judge upon misbehavior and verify trust claims. Unfortu-nately, a thorough understanding of accountability and its dimensions accountability in the context of IBP is still missing. To address this gap, we develop a framework with dimensions of accountability. We demonstrate the resulting framework in an industrial supply chain case and derive implications for theory and practice.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2022.052
dc.identifier.isbn978-0-9981331-5-7
dc.identifier.urihttp://hdl.handle.net/10125/79382
dc.language.isoeng
dc.relation.ispartofProceedings of the 55th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectCross-Organizational and Cross-Border IS/IT Collaboration
dc.subjectaccountability
dc.subjectcross-organizational business processes
dc.subjectinter-organizational business processes
dc.subjecttrust
dc.titleDimensions of Accountability in Inter-organizational Business Processes
dc.type.dcmitext

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