Dimensions of Accountability in Inter-organizational Business Processes

dc.contributor.author Buchinger, Matthias
dc.contributor.author Kuhn, Peter
dc.contributor.author Balta, Dian
dc.date.accessioned 2021-12-24T17:19:39Z
dc.date.available 2021-12-24T17:19:39Z
dc.date.issued 2022-01-04
dc.description.abstract Inter-organizational business processes are the basis of a globalized, highly dynamic, and digitalized world, en-abling faster and cost-effective transactions. At the same time, they raise business vulnerabilities. A partic-ular vulnerability is linked to the substantiation of trust between actors in dynamic business relationships, as trust affects interdependencies and complexity. An ap-proach to address this vulnerability is the introduction of accountability mechanisms. Extant research suggests that accountability enables revealing causality and a transparent allocation of responsibilities for each pro-cess step. Thereby, corresponding actors can judge upon misbehavior and verify trust claims. Unfortu-nately, a thorough understanding of accountability and its dimensions accountability in the context of IBP is still missing. To address this gap, we develop a framework with dimensions of accountability. We demonstrate the resulting framework in an industrial supply chain case and derive implications for theory and practice.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2022.052
dc.identifier.isbn 978-0-9981331-5-7
dc.identifier.uri http://hdl.handle.net/10125/79382
dc.language.iso eng
dc.relation.ispartof Proceedings of the 55th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Cross-Organizational and Cross-Border IS/IT Collaboration
dc.subject accountability
dc.subject cross-organizational business processes
dc.subject inter-organizational business processes
dc.subject trust
dc.title Dimensions of Accountability in Inter-organizational Business Processes
dc.type.dcmi text
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