Exploring Archetypes of Value Co-Destructive Privacy Practices

dc.contributor.author Kurtz, Christian
dc.contributor.author Vogel, Pascal
dc.contributor.author Semmann, Martin
dc.date.accessioned 2021-12-24T17:29:15Z
dc.date.available 2021-12-24T17:29:15Z
dc.date.issued 2022-01-04
dc.description.abstract Personal data is a critical resource to tailor digital services to the context of use and the preferences of individual users. Services have the characteristic that users and providers no longer interact in a dyadic relationship but rather in service systems co-creating value. Here, actors can provoke adverse effects that result from misaligned or destructive behavior. In service research, value co-destruction emerged as a perspective to study such undermined value co-creation. We use this lens in the case of information privacy as an example of a normative value. Building on a multi-case analysis of information privacy violations reported in the news, we elucidate seven archetypes of value co- destruction. These archetypes enable an understanding of underlying conceptions and mechanisms of actor arrangements that inhibit the holistic consideration of normative values such as information privacy in digital services.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2022.173
dc.identifier.isbn 978-0-9981331-5-7
dc.identifier.uri http://hdl.handle.net/10125/79505
dc.language.iso eng
dc.relation.ispartof Proceedings of the 55th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Digital and Cybernized Services and Digitalization of Services
dc.subject data protection
dc.subject information privacy
dc.subject responsibility.
dc.subject service ecosystem
dc.subject service system
dc.title Exploring Archetypes of Value Co-Destructive Privacy Practices
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