Trust Violations in Human-Human and Human-Robot Interactions: The Influence of Ability, Benevolence and Integrity Violations

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dc.contributor.authorAlarcon, Gene
dc.contributor.authorCapiola, August
dc.contributor.authorMorgan, Justin
dc.contributor.authorHamdan, Izz Aldin
dc.contributor.authorLee, Michael
dc.date.accessioned2021-12-24T17:22:01Z
dc.date.available2021-12-24T17:22:01Z
dc.date.issued2022-01-04
dc.description.abstractThe present work investigated the effects of trust violations on perceptions and risk-taking behaviors, and how those effects differ in human-human versus human-machine collaborations. Participants were paired with either a human or machine teammate in a derivation of a well-known trust game. Therein, the teammate committed one of three qualitatively different trust violations (i.e., an ability-, benevolence-, or integrity-based violation of trust). The results showed that ability-based trust violations had the largest impact on perceptions of ability; the other trust violations did not have differential impacts on self-reported ability, benevolence, or integrity, or risk-taking behaviors, and none of these effects were qualified by being partnered with a human versus a robot. Additionally, humans engaged in more risk-taking behaviors when paired with a robotic partner compared to a human over time.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2022.082
dc.identifier.isbn978-0-9981331-5-7
dc.identifier.urihttp://hdl.handle.net/10125/79412
dc.language.isoeng
dc.relation.ispartofProceedings of the 55th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectHuman‒Robot Interactions
dc.subjectbias
dc.subjectdistrust
dc.subjecthuman-robot interaction
dc.subjecttrust
dc.titleTrust Violations in Human-Human and Human-Robot Interactions: The Influence of Ability, Benevolence and Integrity Violations
dc.type.dcmitext

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