The Digital Empowerment Paradox: The Experience in Denmark Pries-Heje, Jan Fleron, Benedicte Baskerville, Richard 2023-12-26T18:37:46Z 2023-12-26T18:37:46Z 2024-01-03
dc.identifier.isbn 978-0-9981331-7-1
dc.identifier.other 140f4c54-b8fa-4185-a201-90c934a5d49b
dc.language.iso eng
dc.relation.ispartof Proceedings of the 57th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Cybersecurity and Privacy in Government
dc.subject cybersecurity
dc.subject digitalization
dc.subject egovernment
dc.subject historical research
dc.subject paradox
dc.title The Digital Empowerment Paradox: The Experience in Denmark
dc.type Conference Paper
dc.type.dcmi Text
dcterms.abstract Many paradoxes accompany the vast digitalization taking place in society today. There is a digitalization paradox; there are myriad cybersecurity paradoxes;and there are digital versions of other well-known paradoxes. This paper explains a paradox arising when nations (or organizations) seek to improve society (or operations) by empowering citizens (or clients) and governance (or processes) through digitalization. This empowerment paradox results from the use of digitalization to empower a class of digitalization beneficiaries that simultaneously disempowers a class of digitalization victims. The effects on these classes of people or organizations may be intended or unintended. This paper uses historical research methodology to examine the case of the digitalization of Denmark, one of the most digitalized nations in the World. Our study of the development of this national digitalization experience is a cycle of victory in achieving massive digitalization accompanied by defeat in helping to victimize its citizens and other stakeholders.
dcterms.extent 10 pages
prism.startingpage 1891
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