Review of 23 Years of Empirical Research on Information Technology Outsourcing Decisions and Outcomes

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dc.contributor.authorLacity, Mary
dc.contributor.authorYan, Aihua
dc.contributor.authorKhan, Shaji
dc.date.accessioned2016-12-29T01:56:51Z
dc.date.available2016-12-29T01:56:51Z
dc.date.issued2017-01-04
dc.description.abstractThe 2010 Journal of Information Technology article, “A Review of the IT Outsourcing Empirical Literature,” analyzed 741 empirical findings on the determinants of Information Technology Outsourcing (ITO) decisions and outcomes published between 1992 and 1st quarter 2010. In this paper, we replicated the method and coded additional findings published until the end of 2014. Combining the Lacity et al. (2010) with the additional findings, we used a total of 1,170 findings to produce the most robust models on ITO decisions and outcomes to date. The model of ITO decisions includes independent variables associated with transaction attributes, outsourcing motivations, influence sources, client characteristics and capabilities, relationship characteristics, and environmental variables. The model of ITO outcomes includes independent variables associated with transaction attributes, relational and contractual governance, client and provider capabilities, client characteristics and decision characteristics. The models serve as solid foundations for researchers seeking to advance academic contributions based on strong empirical data.
dc.format.extent11 page
dc.identifier.doi10.24251/HICSS.2017.632
dc.identifier.isbn978-0-9981331-0-2
dc.identifier.urihttp://hdl.handle.net/10125/41794
dc.language.isoeng
dc.relation.ispartofProceedings of the 50th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectInformation Technology Outsourcing
dc.subjectLiterature Review
dc.subjectSourcing Decisions
dc.subjectSourcing Outcomes
dc.titleReview of 23 Years of Empirical Research on Information Technology Outsourcing Decisions and Outcomes
dc.typeConference Paper
dc.type.dcmiText

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