Characterizing, Explaining and Valuing the Effective Use of an IT Artefact: A Field Study of Performance Management Information Systems in SMEs

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dc.contributor.authorMarchand, Marie
dc.contributor.authorRaymond, Louis
dc.date.accessioned2016-12-29T01:53:02Z
dc.date.available2016-12-29T01:53:02Z
dc.date.issued2017-01-04
dc.description.abstractCalls have been made for IS research to shift from the study of the use of IT artefacts to the study of their effective use. In seeking to provide added validity and relevance to the concept of effective use, we apply Burton-Jones and Grange’s theoretical framework to study the dimensions, contextual drivers and benefits of effective use. This is done through a field study of performance management information systems (PMIS) as used in 16 small and medium-sized enterprises (SMEs). In characterizing, contextualizing and valuing the effective use of a mission-critical IT artefact such as a PMIS, our results provide further empirical grounding and understanding of this complex yet under researched concept.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2017.610
dc.identifier.isbn978-0-9981331-0-2
dc.identifier.urihttp://hdl.handle.net/10125/41772
dc.language.isoeng
dc.relation.ispartofProceedings of the 50th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjecteffective use
dc.subjectIT artefact
dc.subjectIT business value
dc.subjectperformance management information system
dc.subjectSME
dc.titleCharacterizing, Explaining and Valuing the Effective Use of an IT Artefact: A Field Study of Performance Management Information Systems in SMEs
dc.typeConference Paper
dc.type.dcmiText

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