Characterizing, Explaining and Valuing the Effective Use of an IT Artefact: A Field Study of Performance Management Information Systems in SMEs

dc.contributor.author Marchand, Marie
dc.contributor.author Raymond, Louis
dc.date.accessioned 2016-12-29T01:53:02Z
dc.date.available 2016-12-29T01:53:02Z
dc.date.issued 2017-01-04
dc.description.abstract Calls have been made for IS research to shift from the study of the use of IT artefacts to the study of their effective use. In seeking to provide added validity and relevance to the concept of effective use, we apply Burton-Jones and Grange’s theoretical framework to study the dimensions, contextual drivers and benefits of effective use. This is done through a field study of performance management information systems (PMIS) as used in 16 small and medium-sized enterprises (SMEs). In characterizing, contextualizing and valuing the effective use of a mission-critical IT artefact such as a PMIS, our results provide further empirical grounding and understanding of this complex yet under researched concept.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2017.610
dc.identifier.isbn 978-0-9981331-0-2
dc.identifier.uri http://hdl.handle.net/10125/41772
dc.language.iso eng
dc.relation.ispartof Proceedings of the 50th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject effective use
dc.subject IT artefact
dc.subject IT business value
dc.subject performance management information system
dc.subject SME
dc.title Characterizing, Explaining and Valuing the Effective Use of an IT Artefact: A Field Study of Performance Management Information Systems in SMEs
dc.type Conference Paper
dc.type.dcmi Text
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