Studying cue-dependent and intentional forgetting in organizations: a methodological approach

Abstract

The establishment of new working routines as an adaptation to changing working conditions requires not just the learning of the new content but also the forgetting of the old knowledge. To further understand exactly how old working routines are put behind, four experiments within a realistic working environment are designed. All experiments are based on group work of three participants, thus individual learning and forgetting can be measured, as well as the group performance all together. The experimental design and the implementation of measuring forgetting is explained in detail.