The Hyperpersonal Model of Communication in Virtual Meetings: Exploring the Roles of Fatigue, Social Interaction Anxiety, Muting, and Avatar Use in Meeting Engagement

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dc.contributor.authorLim, Chaeyun
dc.contributor.authorBeyea, David
dc.contributor.authorLeith, Alex
dc.contributor.authorFoxman, Maxwell
dc.contributor.authorKlebig, Brian
dc.contributor.authorRatan, Rabindra
dc.date.accessioned2024-12-26T21:05:01Z
dc.date.available2024-12-26T21:05:01Z
dc.date.issued2025-01-07
dc.description.abstractVirtual meetings (VMs) are becoming increasingly prevalent in many organizations, yet there is a research gap in understanding the factors influencing virtual meeting engagement (VME). Social interaction anxiety (SIA) interferes with workplace communication and VM Fatigue (VMF) is a common phenomenon among remote workers who rely on VMs for communication. This research investigates the relationships between VME, SIA, and VMF. From the Hyperpersonal Model, we also explore the potential moderating roles of VM features such as avatars, video mute, and audio mute. Our results (N = 976) from the cross-sectional survey indicate that SIA is negatively associated with VME, with VMF partially mediating this relationship. We also found that the negative effect of VMF on VME is moderated and mitigated by audio/video mute feature use. We discuss theoretical implications for future studies, and implications for workplace meeting practices and VM design.
dc.format.extent10
dc.identifier.doi10.24251/HICSS.2025.088
dc.identifier.isbn978-0-9981331-8-8
dc.identifier.otherfd9ea574-9262-426c-bd1b-f1dbe4745770
dc.identifier.urihttps://hdl.handle.net/10125/108926
dc.relation.ispartofProceedings of the 58th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectVirtual Collaboration, Organizations, and Networks
dc.subjectavatars, social interaction anxiety, the hyperpersonal model, virtual meetings, zoom fatigue
dc.titleThe Hyperpersonal Model of Communication in Virtual Meetings: Exploring the Roles of Fatigue, Social Interaction Anxiety, Muting, and Avatar Use in Meeting Engagement
dc.typeConference Paper
dc.type.dcmiText
prism.startingpage737

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