An Exploratory Study to Determine the Effects Conversational Repetition Has on Perceived Workload and User Experience Quality in an Online Human-Robot Interaction

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dc.contributor.author Gittens, Curtis
dc.contributor.author Garnes, Damian
dc.date.accessioned 2021-12-24T17:36:00Z
dc.date.available 2021-12-24T17:36:00Z
dc.date.issued 2022-01-04
dc.description.abstract Human-robot interaction studies in the Caribbean currently face two challenges. First, the robots used in these studies have difficulty understanding many of the regional accents spoken study participants. Secondly, the global pandemic has made in-person HRI studies in the Caribbean more challenging due to the physical and social distancing mandates. This paper reports on our exploratory study to determine what kind of impact these two challenges have on HRI by evaluating the effect conversational repetition has on a human-robot conversation done using video conferencing software. Using network analysis, the results obtained suggest that conversational repetition has several subtle relationships on perceived workload. One interesting finding is that frustration and effort are indirectly affected by conversational repetition. Results from the short User Experience Questionnaire indicate that the overall quality of the user experience is perceived as positive-neutral. This encouraging result indicates that video conferencing may be a suitable interaction modality for HRI studies in the Caribbean.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2022.256
dc.identifier.isbn 978-0-9981331-5-7
dc.identifier.uri http://hdl.handle.net/10125/79588
dc.language.iso eng
dc.relation.ispartof Proceedings of the 55th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Social Robots - Robotics and Toy Computing
dc.subject command repetition
dc.subject hri
dc.subject network analysis
dc.title An Exploratory Study to Determine the Effects Conversational Repetition Has on Perceived Workload and User Experience Quality in an Online Human-Robot Interaction
dc.type.dcmi text
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