Crowdsourcing Design: A Synthesis of Literatures

Date
2017-01-04
Authors
Liu, Helen K.
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Abstract
Crowdsourcing is a phenomenon emerging in various sectors and industries that provides an opportunity for governments to collaborate with the public to generate information, deliver public services, or facilitate policy innovation. This review paper synthesizes prior research and practices on crowdsourcing from a variety of disciplines and focuses on the purpose, crowd, motivation, process design and outcomes. A process map for governments to design crowdsourcing is generated and three key actions are highlighted, namely incentive design, communication, and information aggregation.
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crowdsourcing, public engagement, synthesis
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10 pages
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Proceedings of the 50th Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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