Making Digital File Management Successful: A Grounded Model of DFM Adoption in the Public Sector

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dc.contributor.author Walke, Fabian
dc.contributor.author Ulmke, Florian
dc.contributor.author Winkler, Till J.
dc.date.accessioned 2023-12-26T18:37:50Z
dc.date.available 2023-12-26T18:37:50Z
dc.date.issued 2024-01-03
dc.identifier.isbn 978-0-9981331-7-1
dc.identifier.other 0beac90b-dd15-4793-9392-5ab52b2b6336
dc.identifier.uri https://hdl.handle.net/10125/106622
dc.language.iso eng
dc.relation.ispartof Proceedings of the 57th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Design, Implementation, and Management of Digital Government Policies and Strategies
dc.subject digital government
dc.subject digital transformation
dc.subject document management system
dc.subject electronic record keeping
dc.subject it adoption
dc.title Making Digital File Management Successful: A Grounded Model of DFM Adoption in the Public Sector
dc.type Conference Paper
dc.type.dcmi Text
dcterms.abstract File management is crucial for the viability of public sector authorities. The success of digital file management (DFM) is influenced by employees' IT adoption. There is a gap in research on employee perceptions of IT adoption in public sector authorities in the European Union (EU). For this reason, this study examines the adoption of the DFM system ‘E File Bund’ (GER: E-Akte Bund), based on a critical case selection of German federal authorities in the EU, and aims to identify the characteristics that determine the adoption of DFM in the public sector from employees' perspective. Fifteen semi structured interviews with users and experts from German federal authorities are conducted and analyzed using the Grounded Theory Methodology (GTM). The primary contribution is a grounded model of the phenomenon DFM adoption. The results provide valuable insights for authorities, practitioners and researchers to enhance DFM adoption and contribute to the digital transformation of the public sector.
dcterms.extent 10 pages
prism.startingpage 1943
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Design, Implementation, and Management of Digital Government Policies and Strategies