Making Digital File Management Successful: A Grounded Model of DFM Adoption in the Public Sector

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dc.contributor.authorWalke, Fabian
dc.contributor.authorUlmke, Florian
dc.contributor.authorWinkler, Till J.
dc.date.accessioned2023-12-26T18:37:50Z
dc.date.available2023-12-26T18:37:50Z
dc.date.issued2024-01-03
dc.identifier.doi10.24251/HICSS.2024.244
dc.identifier.isbn978-0-9981331-7-1
dc.identifier.other0beac90b-dd15-4793-9392-5ab52b2b6336
dc.identifier.urihttps://hdl.handle.net/10125/106622
dc.language.isoeng
dc.relation.ispartofProceedings of the 57th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectDesign, Implementation, and Management of Digital Government Policies and Strategies
dc.subjectdigital government
dc.subjectdigital transformation
dc.subjectdocument management system
dc.subjectelectronic record keeping
dc.subjectit adoption
dc.titleMaking Digital File Management Successful: A Grounded Model of DFM Adoption in the Public Sector
dc.typeConference Paper
dc.type.dcmiText
dcterms.abstractFile management is crucial for the viability of public sector authorities. The success of digital file management (DFM) is influenced by employees' IT adoption. There is a gap in research on employee perceptions of IT adoption in public sector authorities in the European Union (EU). For this reason, this study examines the adoption of the DFM system ‘E File Bund’ (GER: E-Akte Bund), based on a critical case selection of German federal authorities in the EU, and aims to identify the characteristics that determine the adoption of DFM in the public sector from employees' perspective. Fifteen semi structured interviews with users and experts from German federal authorities are conducted and analyzed using the Grounded Theory Methodology (GTM). The primary contribution is a grounded model of the phenomenon DFM adoption. The results provide valuable insights for authorities, practitioners and researchers to enhance DFM adoption and contribute to the digital transformation of the public sector.
dcterms.extent10 pages
prism.startingpage1943

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Design, Implementation, and Management of Digital Government Policies and Strategies