Understanding the Necessary Conditions of Multi-Source Trust Transfer in Artificial Intelligence

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dc.contributor.authorRenner, Maximilian
dc.contributor.authorLins, Sebastian
dc.contributor.authorSöllner, Matthias
dc.contributor.authorThiebes, Scott
dc.contributor.authorSunyaev, Ali
dc.date.accessioned2021-12-24T18:13:32Z
dc.date.available2021-12-24T18:13:32Z
dc.date.issued2022-01-04
dc.description.abstractTrust transfer is a promising perspective on prev-alent discussions about trust in AI-capable technologies. However, the convergence of AI with other tech-nologies challenges existing theoretical assumptions. First, it remains unanswered whether both trust in AI and the base technology is necessary for trust transfer. Second, a nuanced view on trust sources is needed, considering the dual role of trust. To address these issues, we examine whether trust in providers and trust in technologies are necessary trust conditions. We conducted a survey with 432 participants in the context of autonomous vehicles and applied necessary condition analysis. Our results indicate that trust in AI technology and vehicle technology are necessary sources. In contrast, only vehicle providers represent a necessary source. We contribute to research by provid-ing a novel perspective on trust in AI, applying a promising data analysis method to reveal necessary trust sources, and consider duality of trust in trust transfer.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2022.717
dc.identifier.isbn978-0-9981331-5-7
dc.identifier.urihttp://hdl.handle.net/10125/80057
dc.language.isoeng
dc.relation.ispartofProceedings of the 55th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectAdvances in Distrust and Trust Research: Digital Technologies in Organizations and Beyond
dc.subjectnecessary condition analysis
dc.subjecttrust in artificial intelligence
dc.subjecttrust in autonomous vehicles
dc.subjecttrust transfer
dc.titleUnderstanding the Necessary Conditions of Multi-Source Trust Transfer in Artificial Intelligence
dc.type.dcmitext

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Advances in Distrust and Trust Research: Digital Technologies in Organizations and Beyond