This is My Municipality: Unveiling the Significance of Citizens Identification With Their Municipality in Municipal E-Government

Simple item page
dc.contributor.authorWetterling, Florian
dc.contributor.authorKern, Christopher
dc.contributor.authorNoeltner, Markus
dc.contributor.authorBossler, Lukas Florian
dc.contributor.authorKroenung, Julia
dc.date.accessioned2024-12-26T21:06:03Z
dc.date.available2024-12-26T21:06:03Z
dc.date.issued2025-01-07
dc.description.abstractMunicipal e-government adoption faces challenges from a federal governmental structure. Diverse local factors in municipalities, like region-specific culture and norms, can lead citizens to identify with their municipality. To study how their social identity and belonging to the municipality affect the adoption of municipal e-government services, we build a framework based on social identity theory and previous literature on municipal e-government adoption. We analyzed data from 140 inhabitants of a German municipality participating in an ongoing e-government pilot project using partial least squares structural equation modeling. Our research shows opportunities for increasing municipal e-government adoption by strengthening citizens' belonging to the municipality and by successfully communicating ongoing e-government initiatives. With our study, we emphasize the need to view internal aspects, such as technology-related factors, as well as external, community-related factors, and open new avenues for future research on municipal e-government and e-government pilot projects.
dc.format.extent10
dc.identifier.doi10.24251/HICSS.2025.239
dc.identifier.isbn978-0-9981331-8-8
dc.identifier.othercd55dcf2-b232-4ce5-ad95-704ffe93d1b3
dc.identifier.urihttps://hdl.handle.net/10125/109079
dc.relation.ispartofProceedings of the 58th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectDesign, Implementation, and Management of Digital Government Policies and Strategies
dc.subjectbelongingness, municipal e-government, pilot project, social identity, tradition
dc.titleThis is My Municipality: Unveiling the Significance of Citizens Identification With Their Municipality in Municipal E-Government
dc.typeConference Paper
dc.type.dcmiText
prism.startingpage1932

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
0191.pdf
Size:
377.09 KB
Format:
Adobe Portable Document Format
Download

Collections

Design, Implementation, and Management of Digital Government Policies and Strategies