This is My Municipality: Unveiling the Significance of Citizens Identification With Their Municipality in Municipal E-Government
Files
Date
2025-01-07
Contributor
Advisor
Department
Instructor
Depositor
Speaker
Researcher
Consultant
Interviewer
Narrator
Transcriber
Annotator
Journal Title
Journal ISSN
Volume Title
Publisher
Volume
Number/Issue
Starting Page
1932
Ending Page
Alternative Title
Abstract
Municipal e-government adoption faces challenges from a federal governmental structure. Diverse local factors in municipalities, like region-specific culture and norms, can lead citizens to identify with their municipality. To study how their social identity and belonging to the municipality affect the adoption of municipal e-government services, we build a framework based on social identity theory and previous literature on municipal e-government adoption. We analyzed data from 140 inhabitants of a German municipality participating in an ongoing e-government pilot project using partial least squares structural equation modeling. Our research shows opportunities for increasing municipal e-government adoption by strengthening citizens' belonging to the municipality and by successfully communicating ongoing e-government initiatives. With our study, we emphasize the need to view internal aspects, such as technology-related factors, as well as external, community-related factors, and open new avenues for future research on municipal e-government and e-government pilot projects.
Description
Keywords
Design, Implementation, and Management of Digital Government Policies and Strategies, belongingness, municipal e-government, pilot project, social identity, tradition
Citation
Extent
10
Format
Geographic Location
Time Period
Related To
Proceedings of the 58th Hawaii International Conference on System Sciences
Related To (URI)
Table of Contents
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International
Rights Holder
Local Contexts
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.