Exploring the Chemistry of Datafication Control – Pathways for a Trust-Enabling Use of Smart Workplace Technology

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dc.contributor.authorSchafheitle, Simon
dc.contributor.authorWeibel, Antoinette
dc.contributor.authorRickert, Alice
dc.date.accessioned2021-12-24T18:13:12Z
dc.date.available2021-12-24T18:13:12Z
dc.date.issued2022-01-04
dc.description.abstractOrganizations experiment with how smarttechnology can be used to manage employees since before COVID-19 and the possibilities seem almost limitless. However, the question of how this can be achieved without impairing the so-needed trust inside organizations is yet to answer. Hence, in this study, we employ a crisp-set QCA to investigate what trustenabling datafication control configurations look like. Drawing on unique survey data from Switzerland, we show that datafication control can go hand in hand with trust if organizations make efforts for employeecentricity. Further, we can reveal four distinct ways of how organizations can implement employee-centricity to mitigate possible trust-impairing signals that stem from augmented data-gathering and analysis capabilities. Our results contribute to the still heated debate on the duality of control and trust. They also help leaders to navigate through the unmanageable multitude of possible and even trust-toxic combinations.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2022.713
dc.identifier.isbn978-0-9981331-5-7
dc.identifier.urihttp://hdl.handle.net/10125/80053
dc.language.isoeng
dc.relation.ispartofProceedings of the 55th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectAdvances in Distrust and Trust Research: Digital Technologies in Organizations and Beyond
dc.subjectconfigurational theory
dc.subjectdatafication
dc.subjectorganizational control
dc.subjectorganizational trust
dc.subjectqualitative comparative analysis (qca)
dc.titleExploring the Chemistry of Datafication Control – Pathways for a Trust-Enabling Use of Smart Workplace Technology
dc.type.dcmitext

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Advances in Distrust and Trust Research: Digital Technologies in Organizations and Beyond