Older Adults Adoption, Use and Diffusion of E-Government Services in Saudi Arabia, Hail City: A Quantitative Study

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dc.contributor.authorAlfalah, Adel
dc.contributor.authorChoudrie, Jyoti
dc.contributor.authorSpencer, Neil
dc.date.accessioned2016-12-29T01:09:14Z
dc.date.available2016-12-29T01:09:14Z
dc.date.issued2017-01-04
dc.description.abstractOnline Government products and services should provide benefits to all citizens, but not all of them are attaining the gains. A group that is not obtaining the benefits is the older adults. Such differences have led to a phenomenon known as the digital divide, which is a research gap that researchers are attempting to eliminate. Using this as motivation, this study aims to identify, explain and understand the adoption and use of e-Government services within the older adults of a vicinity in Saudi Arabia. This study uses a quantitative approach that collated data using a survey questionnaire from Hail city households and led to 278 completed replies. Findings depicted that age-based, gender-based and education-based digital divides do exist in Saudi Arabia. The obtained findings provide implications for the existing literature on e-Government adoption, for practitioners and policy makers.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2017.357
dc.identifier.isbn978-0-9981331-0-2
dc.identifier.urihttp://hdl.handle.net/10125/41513
dc.language.isoeng
dc.relation.ispartofProceedings of the 50th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectSaudi Arabia
dc.subjectMoI portal
dc.subjecte-services
dc.subjectQuantitative
dc.subjectSurvey
dc.titleOlder Adults Adoption, Use and Diffusion of E-Government Services in Saudi Arabia, Hail City: A Quantitative Study
dc.typeConference Paper
dc.type.dcmiText

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