Understanding toxicity in multiplayer online games: The roles of national culture and demographic variables

dc.contributor.author Kordyaka, Bastian
dc.contributor.author Krath, Jeanine
dc.contributor.author Park, Solip
dc.contributor.author Wesseloh, Henrik
dc.contributor.author Laato, Samuli
dc.date.accessioned 2021-12-24T17:44:25Z
dc.date.available 2021-12-24T17:44:25Z
dc.date.issued 2022-01-04
dc.description.abstract Toxic behavior (TB) is a negative response to in-game frustration in multiplayer online games (MOG) that can ruin the playing experience, causing financial damage to MOG operators. Understanding the drivers of TB is an important step to curb the behavior. In this work, we consult the model of national culture (MNC) as well as demographic variables (e.g., education, gender, and age) as antecedent variables of TB using an exploratory design. We surveyed players of League of Legends and Dota 2 with two samples, based on the MNC, from North America (n=155) and India (n=119). We observed significant cultural differences in TB, with higher levels of self-reported toxicity in the Indian sample. In both samples, consistent with previous findings, age was negatively associated with TB. However surprisingly, there was a statistically significant difference among the two groups in terms of the relationship between education and TB.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2022.359
dc.identifier.isbn 978-0-9981331-5-7
dc.identifier.uri http://hdl.handle.net/10125/79693
dc.language.iso eng
dc.relation.ispartof Proceedings of the 55th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Culture, Identity, and Inclusion
dc.subject understanding toxicity in multiplayer online games: the roles of national culture and demographic variables
dc.title Understanding toxicity in multiplayer online games: The roles of national culture and demographic variables
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