The effects of multi/biculturalism and dehumanization on human-to-robot communication

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2011-05

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University of Hawaii at Manoa

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The present study investigates the effects of cultural orientation and the degree of dehumanization of robots on the preferred conversational styles in human-to-robot interactions. The 203 participants self-reported on questionnaires through a computerbased online survey. The two requesting situations were intended to simulate the participants' interactions with humanoid social robots through an internet video phone medium of communication, where the viewer can see the robot's face. Structural equation modeling was performed to examine the mediating role of mechanistic dehumanization between multi/bicultural orientation and conversational constraints. The findings reveal that between the two dimensions of multi/bicultural orientation, only openmindedness inversely influences mechanistic dehumanization, whereas cultural empathy does not. Mechanistic dehumanization, in turn, negatively affects three face-related conversational constraints, thereby leading to a lesser concern for robots' feelings, a lesser concern for minimizing impositions on robots, and a lesser concern for avoiding robots' negative evaluations. The implications of our findings on humans' relations with virtual robot entities and on the future development of humanoid robots are discussed.

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robots

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Theses for the degree of Master of Arts (University of Hawaii at Manoa). Speech.

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