Understanding Drivers and Challenges of Multi-actor Collaborations at the Local Level

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2022-01-04

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In a world increasingly characterized by complexity and ambiguity, problem solving is often achieved through collaboration among multiple actors in multi-level settings, involving national, state, and local agencies. Yet, our knowledge is limited in terms of the drivers and challenges of collaborations that require both inter-organizational collaboration and collaboration with citizens. Using a case study of the development of a mobile app for emergency preparedness and response, this study explores key drivers and challenges of multi-actor collaboration at the local level. Our results show that local leadership and direct communication are key drivers for both inter-organizational collaboration and collaboration with citizens and that political dynamics are a challenge regarding inter-organizational collaboration. The two types of collaboration become distinct and independent processes while they complement each other to achieve the purpose and goals shared among different actors.

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Engaging Governance, challenges, collaboration with citizens, drivers, inter-organizational collaboration, multi-actor collaboration

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11 pages

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Proceedings of the 55th Hawaii International Conference on System Sciences

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Table of Contents

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Attribution-NonCommercial-NoDerivatives 4.0 International

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