The Impact of Digital Voice Assistants on the Everyday Life of Physically Disabled Users: Barriers, Drivers and Potential for Improvement

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dc.contributor.authorFota, Anne
dc.contributor.authorSchramm-Klein, Hanna
dc.date.accessioned2023-12-26T18:41:48Z
dc.date.available2023-12-26T18:41:48Z
dc.date.issued2024-01-03
dc.identifier.doi10.24251/HICSS.2023.439
dc.identifier.isbn978-0-9981331-7-1
dc.identifier.other999fbead-4cbd-4afd-8be4-5ad6add98a66
dc.identifier.urihttps://hdl.handle.net/10125/106822
dc.language.isoeng
dc.relation.ispartofProceedings of the 57th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectPersonal Health Management with Digital Solutions
dc.subjectdigital voice assistants
dc.subjectphysically disabled users
dc.subjectsmart technology
dc.subjectuser autonomy
dc.titleThe Impact of Digital Voice Assistants on the Everyday Life of Physically Disabled Users: Barriers, Drivers and Potential for Improvement
dc.typeConference Paper
dc.type.dcmiText
dcterms.abstractTo date, there is little research literature on the adoption and use of smart technology, like digital voice assistants by vulnerable user groups, such as physically disabled users. In particular, physically disabled users face different everyday obstacles that can be overcome by using digital voice assistants. Therefore, 18 interviews with users having physical disabilities (all wheelchair users) are conducted and evaluated by means of qualitative content analysis to identify the barriers and drivers of use, but above all the potential for improvement especially for this user group. The results show the potential for facilitating everyday tasks and increasing individual mobility offered by digital voice assistants, but also that financial barriers, lack of necessity, and the desire to maintain independence inhibit their use. To minimize these barriers for users with physical disabilities, financial support, better education, and improved functionality of the devices should be ensured.
dcterms.extent10 pages
prism.startingpage3637

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