Technology readiness, UTAUT2 and continued use of digital wellness services - A configurational approach Mezei, József Sell, Anna Walden, Pirkko 2021-12-24T17:29:53Z 2021-12-24T17:29:53Z 2022-01-04
dc.description.abstract Digital wellness is a multi-disciplinary domain that makes use of digital and mobile technologies in order to provide personalized services for the users to improve their mental and physical well-being. In order to understand the main drivers of continued usage of digital wellness services, we make use of the well- established Unified Theory of Acceptance and Use of Technology (UTAUT2) and extend it by considering user's technology readiness (TR). Survey data is collected from 162 Finnish young elderly who participate in a research program and use a digital wellness application. With Fuzzy-set Qualitative Comparative Analysis combinations of UTAUT2 dimensions and TR that lead users to continue or stop using digital wellness services, are identified. The results show that technology readiness can contribute to our understanding of users’ continued usage behavior, both as an independent dimension and when combined with some of the UTAUT2 dimensions. Contrasted with previous research, our study confirms the importance of Effort expectancy whereas the impact of Performance expectancy is found to be less direct.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2022.181
dc.identifier.isbn 978-0-9981331-5-7
dc.language.iso eng
dc.relation.ispartof Proceedings of the 55th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Digital Mobile Services for Everyday Life
dc.subject continued use
dc.subject digital services
dc.subject fsqca
dc.subject technology readiness
dc.subject utaut2
dc.title Technology readiness, UTAUT2 and continued use of digital wellness services - A configurational approach
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