The use and perception of social network sites in telecommuting work environments
Date
2014-08
Authors
Contributor
Advisor
Department
Instructor
Depositor
Speaker
Researcher
Consultant
Interviewer
Narrator
Transcriber
Annotator
Journal Title
Journal ISSN
Volume Title
Publisher
University of Hawaii at Manoa
Volume
Number/Issue
Starting Page
Ending Page
Alternative Title
Abstract
For the past forty years, communications technologies available to the telecommuter have remained basically the same, mainly offering one-to-one communication, like the phone and more recently, email. The web brought a myriad of freely available web applications and tools including social network sites, which provided the potential to address many of the challenges that have plagued telecommuting since its inception. These included questions surrounding communication, productivity, isolation and trust. Social network sites offered rich communication and provided an avenue for social interaction and social presence, all of which could help to improve communications, increase productivity, reduce isolation, and build trust. Employing a qualitative case study approach, this study sought to find out what happened when telecommuters used social network sites in a telecommuting work environment and how they managed personal and professional activities on these sites. This study discovered that social network sites enhanced telecommuting and was used for communication and collaboration to achieve work related goals and objectives, and also satisfied the telecommuter's social needs. However, this study found that telecommuters did not commingle personal and work online social communities, raising questions about whether it was the result of weak relationships within the team, or an indication that teams were still forming.
Description
Keywords
isolation
Citation
Extent
Format
Geographic Location
Time Period
Related To
Theses for the degree of Doctor of Philosophy (University of Hawaii at Manoa). Education.
Related To (URI)
Table of Contents
Rights
All UHM dissertations and theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission from the copyright owner.
Rights Holder
Local Contexts
Collections
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.