Monitoring and Understanding Enterprise Collaboration Platform Outcomes and Benefits Change

dc.contributor.authorNitschke, Clara
dc.contributor.authorWilliams, Susan
dc.date.accessioned2020-01-04T07:41:31Z
dc.date.available2020-01-04T07:41:31Z
dc.date.issued2020-01-07
dc.description.abstractEnterprise collaboration platforms integrating traditional collaboration tools and enterprise social software are shaped and designed through use. To date, existing research has not studied in any depth how their outcomes and benefits change over time. In this paper, we develop the MoBeC framework for capturing and monitoring how outcomes and benefits of enterprise collaboration platforms are changing over time. The framework is applied in an empirical setting adopting a longitudinal case study design. The study findings contribute to the deeper understanding of the dynamic and evolving nature of such platforms.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2020.318
dc.identifier.isbn978-0-9981331-3-3
dc.identifier.urihttp://hdl.handle.net/10125/64060
dc.language.isoeng
dc.relation.ispartofProceedings of the 53rd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectDigital and Social Media in Enterprise
dc.subjectbenefits
dc.subjectchange
dc.subjectenterprise collaboration platform
dc.subjectenterprise social media
dc.subjectenterprise social software
dc.subjectoutcomes
dc.titleMonitoring and Understanding Enterprise Collaboration Platform Outcomes and Benefits Change
dc.typeConference Paper
dc.type.dcmiText

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