Digital and social media continue to grow in importance
to society, having become a main venue for work,
education, politics, news, entertainment and socialization.
Streamed music and video have replaced physical media
such as CDs or DVDs. Online information sources
compete with and threaten traditional news media. Email,
Twitter, Facebook, LinkedIn and Instagram are becoming
preferred modes of contact and even for announcing
policy. Understanding these developments and their
implications is a challenge for researchers and the public.
The Digital and Social Media (DSM) track covers a broad
range of topics, disciplines and approaches, fulfilling our
intention that it be a convening platform for researchers
to share and discuss cutting-edge research. This year, the
track presents 60 papers organized into 14 minitracks.
Five minitracks gather research on different types of
digital or social media.
Mediated Conversation: studies of digitally-persistent
conversation and its implications for diverse forms of
human interaction; that raises new socio-technical,
ethical, pedagogical, linguistic and social questions; and
that suggests new methods, perspectives, and design
approaches for these systems.
Games and Gaming: digital games and sociality, e.g.,
papers investigating sociability, social practices,
communities, use of social affordances or other related
Social Information Systems: explores the design,
implementation, operation and integration of social
information systems, those characterized by weak ties,
social production, egalitarianism and mutual service
Live Streaming Services: fosters understanding of the
production and usage of, and user participation in social
live streaming services.
Collective Intelligence and Crowds: work that analyzes,
visualizes or creates novel sociotechnical configurations
for collective intelligence, knowledge creation and
Another two minitracks examine DSM in particular
Digital and Social Media in Enterprise: studies of
the use of social media in organizations, along with
the opportunities and challenges addressing issues
related to the role of enterprise social media in work.
Social Networking and Communities: examines
social media and their interrelations with
communities (online and offline) in the context of
work, personal life and education.
Two minitracks take a methodological focus to
research on DSM.
Data Analytics, Data Mining and Machine
Learning for Social Media: research that brings
together DSM and data analytics, data mining and
machine learning, including quantitative, theoretical
and applied approaches.
Network Analysis of Digital and Social Media:
research that uses network analysis to better
understand DSM use, revealing the underlying
structures and dynamic interactions among network
Finally, five minitracks examine a particular
phenomenon or related phenomena as it or they
unfold in the setting of DSM.
Decision Making in Online Social Networks:
explores, extends and challenges existing knowledge
of decision making in online social communities and
Social Media Management in the Big Data Era:
insights into current and future social media
management: how to evaluate the impact of social
media and how to manage them effectively from the
management and economic perspective.
Learning in Digital and Social Media: examines
leading-edge use of technology, research methods
and system designs to analyze and support learning
in social networks, including tools and social
theories of networking and learning.
Culture, Identity and Inclusion: interrogates how social
media are being adopted in diverse communities and the
new norms and practices that emerge from this use, with
a focus on culture and identity.
Critical and Ethical Studies of Digital and Social
Media: addresses two themes: 1) critical interrogations of
the role of DSM in supporting existing power structures
or realigning power for underrepresented or social
marginalized groups, and 2) ethical issues associated
with doing research on DSM.
In sum, the track offers a home for research on
diverse types of DSM, in diverse settings, with
diverse methods and examining diverse phenomena,
but joined by an interest in these novel media.
School of Information Studies