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Determining Digital Transformation Success Factors

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Title:Determining Digital Transformation Success Factors
Authors:Morakanyane, Resego
O'Reilly, Philip
Mcavoy, John
Grace, Audrey
Keywords:Making Digital Transformation Real
digital exemplars
digital strategy
digital transformation
digital transformation framework
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Date Issued:07 Jan 2020
Abstract:To understand what organizations do which brings about successful digital transformation (DX), a review of representative literature was performed. From a total of 89 articles, 16 single-case articles which sufficiently documented end-to-end DX success stories of 10 exemplar organizations we selected. Within case content analysis and asking the questions analytical procedure were employed to code each exemplar case, where a total of 174 attributes were found. Making the comparisons procedure was employed to build thematic higher-level categories by grouping similar attributes. Cross case content analysis was employed to determine presence strength of attributes in the category groupings. A list of 7 success factors and 23 subfactors emerged from the thematic groupings. These success factors constitute the initial steps towards building a DX framework which organizations seeking to embark on successful digital transformation journeys can adopt.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/64274
ISBN:978-0-9981331-3-3
DOI:10.24251/HICSS.2020.532
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Making Digital Transformation Real


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